All Systems Operational

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ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.

The full service listing is now hidden by default. To view the list of all services, click here.

CloudApps Operational
ConnectCarolina Operational
ConnectCarolina Finance Operational
ConnectCarolina HR Operational
ImageNow Operational
Infoporte Operational
ConnectCarolina Portal Operational
ConnectCarolina Student Admin Operational
Tarheel/Ram Reports Operational
Web Travel Operational
Databases Operational
Educational Technologies Operational
Canvas Operational
Panopto Operational
Voicethread Operational
GitLab Operational
ibiblio.org Operational
Identity Access Management Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Single Sign On Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Sites Operational
Data Center ITS Operational
Data Center Hosted Operational
Campus Building Networks Operational
Wireless Operational
Campus DHCP Operational
Campus DNS Operational
F5 Load Balancing Operational
Network Access Control Operational
Network Time Protocol Operational
Campus VPN Operational
Voice Messaging Operational
ITS Web Proxy Operational
Network RADIUS Operational
Network Server Complex Operational
Internet Connection Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Carolina Print Hub Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Security Operational
ITS Firewall Services Operational
School of Medicine Firewall Services Operational
Main Campus Firewall Services Operational
Data Center ITS Firewall Services Operational
Endpoint Detection and Response Operational
Splunk Operational
TeamDynamix Operational
TIM Operational
Virtual Lab Operational
UCS Virtualization Infrastructure Operational
Web Operational
www.unc.edu Operational
alertcarolina.unc.edu Operational
CarolinaGo Operational
Tarheels.live WordPress Operational
Sites WordPress Operational
Web.unc.edu WordPress Operational
School of Medicine WordPress Operational
Windows Services Operational
xMatters Operational
Other Services Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly screensaver for SOM Jun 8, 2026 11:00-12:00 EDT

Monthly screensaver for SOM
Posted on Jun 03, 2026 - 14:49 EDT

Middleware F5 Maintenance Jun 11, 2026 17:00-19:00 EDT

Updating system to latest O/S. Change should be transparent to client traffic.
Posted on Jun 03, 2026 - 09:17 EDT

VPN Service Maintenance Jun 21, 2026 17:00-19:00 EDT

There will be a short disruption to UNC's remote access VPN service (what most folks equate the Cisco Secure Client).
Posted on Jun 03, 2026 - 09:25 EDT

IAM - Post-Census PeopleSoft to IAM Bulk Load Jun 25, 2026 08:00 - Jun 26, 2026 08:00 EDT

Push all student records from Campus Solutions to Directory-Manager after Census activities are complete.  This happens for Fall, Spring, Summer I and Summer II semesters.  We will release 5000 updates per hour.  After this data push, all privacy flags should be cleared for first-time students who have not chosen FERPA privacy. During this data load, updates to LDAP and AD may be slower than usual.
Posted on Jun 05, 2026 - 11:08 EDT

IAM - Routine change to selfservice.unc.edu Jul 20, 2026 17:00-17:10 EDT

Release a new version of selfservice.unc.edu with minimum impact to end-users.  The change will be released in a rolling fashion, one node at a time, so the impact to users should be minimal, if any.  Minor changes to user interfaces generally have little to no end-user impact.
Posted on May 28, 2026 - 16:31 EDT
Jun 6, 2026

No incidents reported today.

Jun 5, 2026
SSL Certificate Issue Impacting UNC WordPress Sites
Resolved - This inicdent has been resolved.
Jun 5, 15:00 EDT
Monitoring - Vendor fix appears to have addressed the issue and sites are recovering. UNC Engineers are awaiting the final all clear from the vendor.
Jun 3, 18:44 EDT
Investigating - UNC Engineers advise that this could also affect domains only serving as redirects that use the clinics.unc.edu root SSL cert.
Jun 3, 16:05 EDT
Identified - UNC Engineers advise that this issue impacts 124 sites with expired ssl certs tied to common name clinics.unc.edu. The vendor is working to resolve this issue.
Jun 3, 15:52 EDT
Investigating - There is an SSL Certificate issue that is impacting the UNC WordPress sites. This issue is being investigated by Engineers that are working with the vendor on a resolution.
Jun 3, 15:46 EDT
Jun 4, 2026
Opsview Maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 14:00 EDT
Scheduled - The Opsview servers are being updated
May 27, 09:05 EDT
Teacch - Wilmington II Network Problem Detected
Resolved - This incident has been resolved.
Jun 4, 13:28 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Teacch - Wilmington II. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 4, 02:08 EDT
ITS Data Center Spine Switch Reboots
Completed - The scheduled maintenance has been completed.
Jun 4, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 05:00 EDT
Scheduled - We are rebooting spine switches in the ITS Data Center and we expect minimal customer impact.
May 15, 08:16 EDT
IMS Coastal Processes Environmental Health Lab Network Problem Detected
Resolved - This incident has been resolved.
Jun 4, 01:32 EDT
Investigating - Our monitoring tools have indicated a possible network issue at IMS Coastal Processes Environmental Health Lab. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 4, 00:07 EDT
Jun 3, 2026
Jackson, Blyden and Roberta H Hall Network Problem Detected
Resolved - This incident has been resolved.
Jun 3, 12:56 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Jackson, Blyden and Roberta H Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 3, 09:48 EDT
Jun 2, 2026
LDAP issues affecting Account Admin Searches
Resolved - This incident has been resolved.
Jun 2, 11:50 EDT
Investigating - There is currently an issue with LDAP services that is causing searches the Account Admin application to be unavailable. Engineers are aware of the issue and are working to resolve.
Jun 1, 09:35 EDT
iThenticate Maintenance
Completed - The scheduled maintenance has been completed.
Jun 2, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 00:00 EDT
Scheduled - The iThenticate service, hosted by the Office of the Vice Chancellor for Research, will be down for maintenance on June 1st for a period of approximately 24 hours as the vendor is migrating UNC to a newer version. Additional details can be found at https://research.unc.edu/systems/ithenticate/2026-upgrade/
May 15, 12:51 EDT
Jun 1, 2026
Possible Issue Detected with TeamDynamix
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Jun 1, 21:31 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Jun 1, 21:27 EDT
Possible Issue Detected with TeamDynamix
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Jun 1, 19:16 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Jun 1, 19:13 EDT
Possible Issue Detected with Voicethread
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Jun 1, 14:34 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Jun 1, 14:10 EDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
GitLab maintenance
Completed - The scheduled maintenance has been completed.
May 29, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 03:00 EDT
Scheduled - Standard patching is being performed on the ITS GitLab environments.
May 28, 14:42 EDT
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026
TEACCH Lake Boone Network Problem Detected
Resolved - This incident has been resolved.
May 24, 05:05 EDT
Identified - Duke Energy is reporting a power outage in the area. Power is expected to be restored by 6:15am.
May 24, 04:30 EDT
Investigating - Our monitoring tools have indicated a possible network issue at TEACCH Lake Boone. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
May 24, 04:19 EDT
May 23, 2026
Renee Lynne Ct, 101 Network Problem Detected
Resolved - This incident has been resolved.
May 23, 03:34 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Renee Lynne Ct, 101. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
May 23, 00:17 EDT
Renee Lynn Ct, 100 Network Problem Detected
Resolved - This incident has been resolved.
May 23, 02:46 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Renee Lynn Ct, 100. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
May 22, 23:29 EDT
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