All Systems Operational

About This Site

ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.

The full service listing is now hidden by default. To view the list of all services, click hereTo list only impacted services, click here.

CloudApps Operational
ConnectCarolina Operational
ConnectCarolina Finance Operational
ConnectCarolina HR Operational
ImageNow Operational
Infoporte Operational
ConnectCarolina Portal Operational
ConnectCarolina Student Admin Operational
Tarheel/Ram Reports Operational
Web Travel Operational
Databases Operational
Educational Technologies Operational
Canvas Operational
Panopto Operational
Voicethread Operational
GitLab Operational
ibiblio.org Operational
Identity Access Management Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Single Sign On Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Sites Operational
Data Center ITS Operational
Data Center Hosted Operational
Campus Building Networks Operational
Wireless Operational
Campus DHCP Operational
Campus DNS Operational
F5 Load Balancing Operational
Network Access Control Operational
Network Time Protocol Operational
Campus VPN Operational
Voice Messaging Operational
ITS Web Proxy Operational
Network RADIUS Operational
Network Server Complex Operational
Internet Connection Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Carolina Print Hub Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Security Operational
ITS Firewall Services Operational
School of Medicine Firewall Services Operational
Main Campus Firewall Services Operational
Data Center ITS Firewall Services Operational
Endpoint Detection and Response Operational
Splunk Operational
TeamDynamix Operational
TIM Operational
Virtual Lab Operational
UCS Virtualization Infrastructure Operational
Web Operational
www.unc.edu Operational
alertcarolina.unc.edu Operational
CarolinaGo Operational
Tarheels.live WordPress Operational
Sites WordPress Operational
Web.unc.edu WordPress Operational
School of Medicine WordPress Operational
Windows Services Operational
xMatters Operational
Other Services Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly screensaver for SOM Oct 6, 2026 10:00-12:00 EDT

Monthly screensaver for SOM
Posted on Oct 01, 2026 - 09:46 EDT

SAS Maintenance Oct 6, 2026 11:30-13:00 EDT

Standard maintenance is being performed on the ITS SAS environment.
Posted on Oct 02, 2026 - 11:34 EDT

Infoporte Maintenance Oct 8, 2026 07:00-07:30 EDT

Standard maintenance is being performed on Infoporte
Posted on Oct 01, 2026 - 14:42 EDT

TeamDynamix upgrade to version 12.3 Oct 10, 2026 00:00-04:00 EDT

TeamDynamix version 12.3 will be deployed to our Sandbox environment on October 9 and to Production on October 10. This is considered a transparent release.
Posted on Sep 23, 2026 - 09:18 EDT

Database quarterly patching - ConnectCarolina, Infoporte, and ITS Database Administration hosted databases Oct 10, 2026 05:00-12:00 EDT

Service maintenance will be performed on databases supporting Enterprise Applications, ConnectCarolina, Identity Access Management, and other ITS Database hosted databases.

For more details please visit the ConnectCarolina Outage page found here: https://ccinfo.unc.edu/outage_oracle_db_patching/
Posted on Sep 16, 2026 - 10:38 EDT

Swain Hall network outage Oct 20, 2026 05:00-07:00 EDT

Please be advised that Swain Hall will undergo a scheduled network upgrade on Tuesday, October 20th, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 11, 2026 - 17:07 EDT

Hill Commercial network outage Oct 20, 2026 05:00-07:00 EDT

Please be advised that Hill Commercial will undergo a scheduled network upgrade on Tuesday, October 20th, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM
Posted on Sep 11, 2026 - 16:58 EDT

Smith Building network outage Oct 21, 2026 05:00-07:00 EDT

Please be advised that the Smith building will undergo a scheduled network upgrade on Wed., October 21, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 15, 2026 - 11:09 EDT

Abernethy Hall network outage Oct 21, 2026 05:00-07:00 EDT

Please be advised that Abernethy Hall will undergo a scheduled network upgrade on Wed., October 21, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 22, 2026 - 11:47 EDT

Ackland Art network outage Oct 22, 2026 05:00-07:00 EDT

Please be advised that Ackland Art will undergo a scheduled network upgrade on Thursday, October 22nd, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 24, 2026 - 10:59 EDT

Hanes Art network outage Oct 23, 2026 05:00-07:00 EDT

Please be advised that Hanes Art will undergo a scheduled network upgrade on Friday, October 23rd, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 24, 2026 - 11:00 EDT

Bingham Hall Network Outage Oct 27, 2026 05:00-07:00 EDT

Please be advised that Bingham Hall will undergo a scheduled network upgrade on Tuesday October 27th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 30, 2026 - 11:33 EDT

Dramatic Arts network outage Oct 27, 2026 05:00-07:00 EDT

Please be advised that Dramtic Arts will undergo a scheduled network upgrade on Tuesday October 27th, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 30, 2026 - 11:03 EDT

Davis Library Network Outage Oct 28, 2026 05:00 - Oct 29, 2026 07:00 EDT

Please be advised that Davis Library will undergo a scheduled network upgrade on Wed. October 28 - 29th each day between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM on each day with work fully complete on the 29th.
Posted on Sep 30, 2026 - 11:37 EDT

Vance Hall Network Outage Oct 30, 2026 05:00-07:00 EDT

Please be advised that Vance Hall will undergo a scheduled network upgrade on Friday October 30th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 30, 2026 - 11:34 EDT

Battle Hall Network Outage Oct 30, 2026 05:00-07:00 EDT

Please be advised that Battle Hall will undergo a scheduled network upgrade on Friday October 30th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Sep 30, 2026 - 11:36 EDT

Hamilton Hall network outage Nov 4, 2026 05:00-07:00 EST

Please be advised that Hamilton Hall will undergo a scheduled network upgrade on Wed. November 4th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Oct 01, 2026 - 16:01 EDT

Greenlaw network outage Nov 5, 2026 05:00-07:00 EST

Please be advised that Greenlaw Hall will undergo a scheduled network upgrade on Wed. November 5th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Oct 01, 2026 - 16:30 EDT

Update Certificate on ldap.ad.unc.edu - NEW CHAIN Mar 29, 2027 09:00-10:00 EDT

The certificate on ldap.ad.unc.edu will expire on 4/3/2027 and must be replaced with an InCommon cert using a new certificate chain. This will require applications and non-Windows systems that manage their own certificate trust settings to add trust for the new certificate chain.
Posted on Sep 30, 2026 - 09:45 EDT

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

Possible Issue Detected with TeamDynamix
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Oct 2, 20:20 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Oct 2, 20:18 EDT
Cameron Ave, 215 West House Network Problem Detected
Resolved - This incident has been resolved.
Oct 2, 09:24 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Cameron Ave, 215 West House. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Oct 2, 06:06 EDT
Wilson Street, 205 Network Problem Detected
Resolved - This incident has been resolved.
Oct 2, 07:01 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Wilson Street, 205. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Oct 2, 06:34 EDT
211 W. Cameron Ave. network outage
Completed - The scheduled maintenance has been completed.
Oct 2, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 05:00 EDT
Scheduled - Please be advised that 211 W. Cameron Ave will undergo a scheduled network upgrade on Friday, October 2, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 11, 16:25 EDT
215 Cameron Ave. network outage
Completed - The scheduled maintenance has been completed.
Oct 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 05:01 EDT
Scheduled - Please be advised that 215 Cameron Ave will undergo a scheduled network upgrade on Friday, October 2, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 11, 16:43 EDT
205 Wilson St network outage
Completed - The scheduled maintenance has been completed.
Oct 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 05:01 EDT
Scheduled - Please be advised that 205 Wilson St will undergo a scheduled network upgrade on Friday, October 2nd, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 11, 16:14 EDT

Oct 1, 2026

xMatters Potential Issues
Resolved - This incident has been resolved.
Oct 1, 13:47 EDT
Investigating - xMatters has posted about known issues with their platform and are investigating. Missed notifications could be possible.
Oct 1, 13:38 EDT
Splunk App Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 07:02 EDT
Scheduled - Standard patching is being performed on Splunk Apps.
Sep 28, 09:49 EDT
Infoporte Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 07:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 07:01 EDT
Scheduled - Standard maintenance is being performed on Infoporte
Sep 25, 11:59 EDT
Campus DNS Maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:00 EDT
Scheduled - The Infoblox Grid will undergo maintenance but not user impact is expected.
Sep 16, 10:37 EDT
Gerrard hall network outage
Completed - The scheduled maintenance has been completed.
Oct 1, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:00 EDT
Scheduled - Please be advised that Gerrard Hall will undergo a scheduled network upgrade on Thursday, October 1, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 11, 10:47 EDT

Sep 30, 2026

James and Delight Allen Education Center Network Problem Detected
Resolved - This incident has been resolved.
Sep 30, 17:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at James and Delight Allen Education Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 30, 16:22 EDT
Canvas External Tools Links Not Working
Resolved - This incident has been resolved.
Sep 30, 08:40 EDT
Investigating - ITS is currently aware of an issue with External Tool links on Canvas not working. Engineers have been alerted and are working to resolve the issue.
Sep 30, 08:37 EDT
Innovate Carolina Network outage
Completed - The scheduled maintenance has been completed.
Sep 30, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 05:00 EDT
Scheduled - Please be advised that CVS Plaza/Innovate Carolina will undergo a scheduled network upgrade on Wed., September 30, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 10, 12:58 EDT
CVS Plaza Network Outage
Completed - The scheduled maintenance has been completed.
Sep 30, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 05:00 EDT
Scheduled - Please be advised that CVS Plaza will undergo a scheduled network upgrade on Wed., September 30, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 10, 12:55 EDT
Hill Commercial Building Network Problem Detected
Resolved - This incident has been resolved.
Sep 30, 06:41 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Hill Commercial Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 30, 06:06 EDT

Sep 29, 2026

Splunk Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 04:00 EDT
Scheduled - Standard patching is being performed on the Splunk platform.
Sep 28, 14:07 EDT
Dey hall network outage
Completed - The scheduled maintenance has been completed.
Sep 29, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 05:00 EDT
Scheduled - Please be advised that Dey Hall will undergo a scheduled network upgrade on Tuesday, September 29, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 9, 11:12 EDT

Sep 28, 2026

Grouper Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 19:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 17:00 EDT
Scheduled - Grouper will be upgraded to version 6.2.0 during this window. Grouper, including the web UI and web services, will be unavailable for the duration of the window while the database schema is upgraded. Provisioning to downstream systems will resume once the upgrade completes.
Sep 22, 10:03 EDT
Grouper Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 17:01 EDT
Scheduled - Grouper will be upgraded to version 6.2.0 during this window. Grouper, including the web UI and web services, will be unavailable for the duration of the window while the database schema is upgraded. Provisioning to downstream systems will resume once the upgrade completes.
Sep 23, 09:17 EDT

Sep 27, 2026

Possible Issue Detected with Canvas
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Sep 27, 06:14 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Sep 27, 06:08 EDT

Sep 26, 2026

Performing maintenance on VPN concentrators
Completed - The scheduled maintenance has been completed.
Sep 26, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 22:00 EDT
Scheduled - We are performing basic maintenance on the UNC VPN concentrators. No outage is expected. Should anyone notice issues, please report them to the Service Desk.
Sep 23, 13:03 EDT
ConnectCarolina Student Administration Outage on September 26 from 6am-5pm
Completed - The scheduled maintenance has been completed.
Sep 26, 14:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:00 EDT
Scheduled - ConnectCarolina Student Administration Outage.
For more details visit the ConnectCarolina Student Admin Outage page.
Sep 16, 10:39 EDT

Sep 25, 2026

UNC Finley Golf Training Facility Network Problem Detected
Resolved - This incident has been resolved.
Sep 25, 20:56 EDT
Identified - This issue is due to site power. Appropriate groups are aware.
Sep 24, 15:33 EDT
Investigating - Our monitoring tools have indicated a possible network issue at UNC Finley Golf Training Facility. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 24, 09:41 EDT
Bynum Hall netwrok outage
Completed - The scheduled maintenance has been completed.
Sep 25, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 05:00 EDT
Scheduled - Please be advised that Bynum Hall will undergo a scheduled network upgrade on Friday, September 25, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 9, 10:36 EDT
GitLab maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 03:00 EDT
Scheduled - Standard patching is being performed on the ITS GitLab environments.
Sep 24, 10:59 EDT

Sep 24, 2026

Grouper Upgrade to 4.23.0
Completed - The scheduled maintenance has been completed.
Sep 24, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:00 EDT
Scheduled - Grouper will be upgraded to version 4.23.0 during this window. A brief service interruption of approximately 10–15 minutes is expected while the container updates.
Sep 23, 09:17 EDT
Davie, William R., Hall Network Problem Detected
Resolved - This infrastructure at this site was upgraded.
Sep 24, 15:38 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Davie, William R., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 24, 06:43 EDT
Single Sign On Maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 06:00 EDT
Scheduled - Standard patching is being performed on the Single Sign On environment.
Sep 15, 10:39 EDT
Davie Hall outage
Completed - The scheduled maintenance has been completed.
Sep 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:00 EDT
Scheduled - Please be advised that Davie Hall will undergo a scheduled network upgrade on Thursady, September 24, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 9, 10:25 EDT

Sep 23, 2026

Opsview Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 14:00 EDT
Scheduled - The opsview servers are undergoing a series of reboots to apply software updates.
Sep 16, 10:35 EDT
Hickerson House outage
Completed - The scheduled maintenance has been completed.
Sep 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 05:00 EDT
Scheduled - Please be advised that Hickerson House will undergo a scheduled network upgrade on Wed., September 23, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 9, 10:21 EDT

Sep 22, 2026

ConnectCarolina maintenance
Completed - The scheduled maintenance has been completed.
Sep 22, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 17:00 EDT
Scheduled - Service/Maintenance will be performed on ConnectCarolina infrastructure. ConnectCarolina will be unavailable to users and dependent services during this maintenance period.
Sep 22, 11:01 EDT
Possible Issue Detected with ConnectCarolina Finance
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Sep 22, 17:54 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Sep 22, 17:49 EDT
Possible Issue Detected with ConnectCarolina HR
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Sep 22, 17:53 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Sep 22, 17:45 EDT
Possible Issue Detected with ConnectCarolina Student Admin
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Sep 22, 17:53 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Sep 22, 17:46 EDT
TDX Change / TDX#472433 / ConnectCarolina maintenance
Resolved - This inicdent has been resolved.

Deleting case, posting manually to Status page.
Sep 22, 10:59 EDT
Investigating - We are investigating reports of problems with one or more ITS services. Updates will be provided as they become available.
Sep 22, 10:58 EDT
Carolina CloudApps Node Drain
Completed - The scheduled maintenance has been completed.
Sep 22, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 09:30 EDT
Scheduled - Standard maintenance is being performed on Carolina CloudApps which requires moving workloads between compute servers. Project administrators could notice a redeploy happening, but this should be transparent assuming liveliness and readiness probes are set.
Sep 22, 09:26 EDT
Trailer 49 Network Problem Detected
Resolved - This incident has been resolved.
Sep 22, 09:58 EDT
Identified - This is an ongoing issue and not affecting customers. It will be taken care of Monday (9/20) morning.
Sep 19, 09:25 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Trailer 49. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 18, 16:40 EDT
Steele Bulding Network Outage
Completed - The scheduled maintenance has been completed.
Sep 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 05:00 EDT
Scheduled - Please be advised that the Steele Building will undergo a scheduled network upgrade on Tuesday, September 22, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Sep 2, 09:57 EDT
Steele Building Network Problem Detected
Resolved - This incident has been resolved.
Sep 22, 06:58 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Steele Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 22, 06:01 EDT

Sep 21, 2026

Euduroam services degraded/TDX#472237
Resolved - This inicdent has been resolved.

The Vendor has resolved the issue.
Sep 21, 17:17 EDT
Update - The Vendor is continuing to diagnose the issue and is close to a resolution. Updates will be posted as they become available.
Sep 21, 16:25 EDT
Investigating - The ITS Operations Center has detected an issue with Eudroam. Wireless engineers have been engaged to investigate.
Sep 21, 12:20 EDT
Possible Issue Detected with alertcarolina.unc.edu
Resolved - This inicdent has been resolved.

H. Adam Lenz noted in TDX tkt 472089
we are not seeing downtime at the application. everything appears online and the website is serving content
Sep 21, 10:06 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Sep 21, 09:04 EDT
Account App Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 06:00 EDT
Scheduled - The Account App will be temporarily unavailable as it undergoes updates.
Sep 16, 10:34 EDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

New West Network Problem Detected
Resolved - This incident has been resolved.
Sep 19, 10:06 EDT
Identified - This is maintenance. (30min outage)
Sep 19, 09:45 EDT
Investigating - Our monitoring tools have indicated a possible network issue at New West. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 19, 09:39 EDT
Pittsboro Street, 210 Network Problem Detected
Resolved - This incident has been resolved.
Sep 19, 08:25 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Pittsboro Street, 210. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 19, 08:13 EDT
Cameron Ave, 211 West - Annex Network Problem Detected
Resolved - This incident has been resolved.
Sep 19, 07:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Cameron Ave, 211 West - Annex. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 19, 06:51 EDT
Wilson Street, 205 Network Problem Detected
Resolved - This incident has been resolved.
Sep 19, 07:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Wilson Street, 205. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 19, 06:51 EDT
Cameron Ave, 215 West House Network Problem Detected
Resolved - This incident has been resolved.
Sep 19, 07:52 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Cameron Ave, 215 West House. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Sep 19, 06:51 EDT
TeamDynamix Vendor Maintenance
Completed - Completed - The scheduled maintenance has been completed.
Sep 19, 03:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:25 EDT
Scheduled - The TeamDynamix Work Management will be unavailable during the following maintenance window while we perform preparation work for the upcoming 12.3 release:

Saturday, September 19 — 12:00 AM to 4:00 AM ET

No action is required. Access will resume automatically once maintenance is complete.
Sep 19, 00:24 EDT
Possible Issue Detected with TeamDynamix
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Sep 19, 00:20 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Sep 19, 00:19 EDT
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