Update - 523 East Franklin Street (the old library) is currently down. The towns fiber extends to that building and a tree fell Saturday night at the intersection of Manning and Columbia and looks like it took out two 144 count fibers. Engineers have contacted the vendor with the town of Chapel Hill and they are working the issue with no ETR at this time.
Jul 27, 2026 - 11:40 EDT
Jul 27, 2026 - 11:40 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Franklin Street, 523 East. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 2026 - 19:17 EDT
Jul 25, 2026 - 19:17 EDT
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ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.
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CloudApps
Operational
ConnectCarolina
Operational
ConnectCarolina Finance
Operational
ConnectCarolina HR
Operational
ImageNow
Operational
Infoporte
Operational
ConnectCarolina Portal
Operational
ConnectCarolina Student Admin
Operational
Tarheel/Ram Reports
Operational
Web Travel
Operational
Databases
Operational
Educational Technologies
Operational
Canvas
Operational
Panopto
Operational
Voicethread
Operational
GitLab
Operational
ibiblio.org
Operational
Identity Access Management
Operational
Guest ID Authentication
Operational
Duo Two-Step Verification
Operational
Password Management
Operational
Onyen Creation
Operational
Guest ID Creation
Operational
LDAP
Operational
Single Sign On
Operational
Listserv
Operational
Network
Partial Outage
Campus Location(s)
Operational
Remote Sites
Operational
Data Center ITS
Operational
Data Center Hosted
Operational
Campus Building Networks
Partial Outage
Wireless
Operational
Campus DHCP
Operational
Campus DNS
Operational
F5 Load Balancing
Operational
Network Access Control
Operational
Network Time Protocol
Operational
Campus VPN
Operational
Voice Messaging
Operational
ITS Web Proxy
Operational
Network RADIUS
Operational
Network Server Complex
Operational
Internet Connection
Operational
Office 365
Operational
Exchange Online
Operational
Microsoft Teams
Operational
SharePoint Online
Operational
Identity Service
Operational
Microsoft 365 Apps
Operational
Microsoft Bookings
Operational
Microsoft Forms
Operational
Office for the web
Operational
OneDrive for Business
Operational
Multi-Factor Authentication (MFA)
Operational
Other Office 365 Services
Operational
Carolina Print Hub
Operational
Research Computing
Operational
RC Database
Operational
Virtual Computing Lab (VCL)
Operational
Security
Operational
ITS Firewall Services
Operational
School of Medicine Firewall Services
Operational
Main Campus Firewall Services
Operational
Data Center ITS Firewall Services
Operational
Endpoint Detection and Response
Operational
Splunk
Operational
TeamDynamix
Operational
TIM
Operational
Virtual Lab
Operational
UCS Virtualization Infrastructure
Operational
Web
Operational
www.unc.edu
Operational
alertcarolina.unc.edu
Operational
CarolinaGo
Operational
Tarheels.live WordPress
Operational
Sites WordPress
Operational
Web.unc.edu WordPress
Operational
School of Medicine WordPress
Operational
Windows Services
Operational
xMatters
Operational
Other Services
Operational
Zoom
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GitLab maintenance Jul 31, 2026 03:00-05:00 EDT
Standard patching is being performed on the ITS GitLab environments.
Posted on Jul 30, 2026 - 13:47 EDT
Posted on Jul 30, 2026 - 13:47 EDT
IAM - Routine change to Salamander App Aug 3, 2026 07:30-08:00 EDT
Release a new version of the Salamander App with minimum impact to end-users. The change will be released to CloudApps in a rolling fashion, one node at a time, so the impact to users should be minimal, if any.
Posted on Jul 22, 2026 - 09:24 EDT
Posted on Jul 22, 2026 - 09:24 EDT
Infoblox Maintenance Aug 4, 2026 05:00-07:00 EDT
The Infoblox Grid will undergo maintenance but not user impact is expected.
Posted on Jul 29, 2026 - 13:55 EDT
Posted on Jul 29, 2026 - 13:55 EDT
New UNC-Guest-PSK password Aug 4, 2026 05:00-07:00 EDT
The new annual PSK wireless network, 26-27-UNC-PSK is being enabled for campus and resnet. You have 2 weeks to migrate to this network from 25-26-UNC-PSK. Please refer to help.unc.edu for the new password.
Posted on Jun 09, 2026 - 16:46 EDT
Posted on Jun 09, 2026 - 16:46 EDT
Move to NAC assigned vlans for legacy (exos/eos) switches in Baity 1101 (Resnet) Aug 4, 2026 05:00-07:00 EDT
We enabling dynamic vlan assignments in Baity 1101 to match our fabric deployment. It should cause a minor disruption in traffic to affected ports but should not cause a building wide outage.
Posted on Jul 22, 2026 - 09:26 EDT
Posted on Jul 22, 2026 - 09:26 EDT
Disable the prior year's general PSK network Aug 4, 2026 05:00-07:00 EDT
Last year's annual PSK network has been removed. Please connect to this year's PSK network.
Posted on Jun 09, 2026 - 16:45 EDT
Posted on Jun 09, 2026 - 16:45 EDT
Move to NAC assigned vlans for legacy (exos/eos) switches in Resnet Aug 5, 2026 05:00-07:00 EDT
We enabling dynamic vlan assignments in Resnet legacy switches to match our fabric deployment. It should cause a minor disruption in traffic to affected ports but should not cause a building wide outages.
Posted on Jul 22, 2026 - 09:27 EDT
Posted on Jul 22, 2026 - 09:27 EDT
Infoblox Maintenance Aug 6, 2026 05:00-07:00 EDT
The Infoblox will have maintenance to failover the grid master to new hardware which requires a restart of all Infoblox DNS and DHCP servers. The restarts will be staggered in time to minimize impact to services but there may be some noticable affects until all devices have returned to normal operation.
Posted on Jul 29, 2026 - 13:57 EDT
Posted on Jul 29, 2026 - 13:57 EDT