All Systems Operational

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ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.

The full service listing is now hidden by default. To view the list of all services, click here.

CloudApps Operational
ConnectCarolina Operational
ConnectCarolina Finance Operational
ConnectCarolina HR Operational
ImageNow Operational
Infoporte Operational
ConnectCarolina Portal Operational
ConnectCarolina Student Admin Operational
Tarheel/Ram Reports Operational
Web Travel Operational
Databases Operational
Educational Technologies Operational
Canvas Operational
Panopto Operational
Voicethread Operational
GitLab Operational
ibiblio.org Operational
Identity Access Management Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Single Sign On Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Sites Operational
Data Center ITS Operational
Data Center Hosted Operational
Campus Building Networks Operational
Wireless Operational
Campus DHCP Operational
Campus DNS Operational
F5 Load Balancing Operational
Network Access Control Operational
Network Time Protocol Operational
Campus VPN Operational
Voice Messaging Operational
ITS Web Proxy Operational
Network RADIUS Operational
Network Server Complex Operational
Internet Connection Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Carolina Print Hub Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Security Operational
ITS Firewall Services Operational
School of Medicine Firewall Services Operational
Main Campus Firewall Services Operational
Data Center ITS Firewall Services Operational
Endpoint Detection and Response Operational
Splunk Operational
TeamDynamix Operational
TIM Operational
Virtual Lab Operational
UCS Virtualization Infrastructure Operational
Web Operational
www.unc.edu Operational
alertcarolina.unc.edu Operational
CarolinaGo Operational
Tarheels.live WordPress Operational
Sites WordPress Operational
Web.unc.edu WordPress Operational
School of Medicine WordPress Operational
Windows Services Operational
xMatters Operational
Other Services Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infoblox Maintenance Aug 25, 2026 05:00-07:00 EDT

The Infoblox Grid will undergo maintenance but not user impact is expected.
Posted on Aug 12, 2026 - 09:16 EDT

Tableau Maintenance Aug 26, 2026 03:00-04:00 EDT

Updating SSL certificates.
Posted on Aug 18, 2026 - 17:43 EDT

Infoblox Maintenance Aug 27, 2026 05:00-07:00 EDT

The Infoblox Grid will undergo maintenance but not user impact is expected.
Posted on Aug 12, 2026 - 09:17 EDT

ConnectCarolina Student Administration outage for Fall 2026 Census from 5pm - midnight Aug 28, 2026 17:00 - Aug 29, 2026 23:59 EDT

ConnectCarolina Student Administration Outage for Census processing. For more details visit the ConnectCarolina Census Outage page.
Posted on Aug 05, 2026 - 10:03 EDT

Services.cc.unc.edu Maintenance Aug 31, 2026 07:30-07:45 EDT

Update SSL certificates.
Posted on Aug 19, 2026 - 13:42 EDT

Infoblox Maintenance Sep 1, 2026 05:00-07:00 EDT

The Infoblox Grid will undergo maintenance but not user impact is expected.
Posted on Aug 12, 2026 - 09:17 EDT

ConnectCarolina patching Sep 2, 2026 17:30-19:00 EDT

Service maintenance will be performed on ConnectCarolina on September 2nd, 2026 from 5:30pm to 7:00pm. ConnectCarolina will be unavailable during this scheduled maintenance period,

Please see https://ccinfo.unc.edu/psuoutage/ for more information.
Posted on Aug 12, 2026 - 09:18 EDT

Infoblox Maintenance Sep 3, 2026 05:00-07:00 EDT

The Infoblox Grid will undergo maintenance but not user impact is expected.
Posted on Aug 12, 2026 - 09:18 EDT

725 MLK Fabric Change Sep 17, 2026 05:00-07:00 EDT

Please be advised that 725 MLK will undergo a scheduled network upgrade on Friday, September 17, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Aug 20, 2026 - 11:37 EDT

720 MLK Outage Sep 17, 2026 05:00-07:00 EDT

Please be advised that 720 MLKwill undergo a scheduled network upgrade on Friday, September 17, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Aug 20, 2026 - 11:37 EDT

Carolin Hall Outage Sep 18, 2026 05:00-07:00 EDT

Please be advised that Carolina Hall will undergo a scheduled network upgrade on Friday, September 18, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Aug 20, 2026 - 11:21 EDT

Aug 21, 2026

Splunk App Maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 07:00 EDT
Scheduled - Standard patching is being performed on Splunk Apps.
Aug 20, 14:03 EDT
IMS Coastal Processes Environmental Health Lab Network Problem Detected
Resolved - This incident has been resolved.
Aug 21, 01:22 EDT
Investigating - Our monitoring tools have indicated a possible network issue at IMS Coastal Processes Environmental Health Lab. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 21, 00:06 EDT

Aug 20, 2026

No incidents reported.

Aug 19, 2026

GitLab maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 03:00 EDT
Scheduled - Critical security patch on ITS GitLab environments.
Aug 18, 10:07 EDT

Aug 18, 2026

Peabody Hall Network Problem Detected
Resolved - This incident has been resolved.
Aug 18, 10:26 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Peabody Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 18, 10:24 EDT
Kenan Stadium Pressbox (South Side) Network Problem Detected
Resolved - This incident has been resolved.
Aug 18, 10:10 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Kenan Stadium Pressbox (South Side). Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 18, 08:30 EDT

Aug 17, 2026

Trailer 49 Network Problem Detected
Resolved - This incident has been resolved.
Aug 17, 22:05 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Trailer 49. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 17, 20:26 EDT

Aug 16, 2026

Kenan Football Center, Frank H Network Problem Detected
Resolved - This incident has been resolved.
Aug 16, 23:48 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Kenan Football Center, Frank H. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 16, 22:21 EDT

Aug 15, 2026

Ram Village at 520 Williamson Dr Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 23:36 EDT
Identified - Known power outage in area. Electrical Distribution is aware and working the issue.
Aug 15, 22:50 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Ram Village at 520 Williamson Dr. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 22:47 EDT
James and Delight Allen Education Center Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 23:35 EDT
Identified - Reporting of power outages in area. Electrical Distribution is currently investigating.
Aug 15, 21:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at James and Delight Allen Education Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 21:39 EDT
Hill Commercial Building Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 11:28 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Hill Commercial Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 08:24 EDT
Dey, William M., Hall Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 11:05 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Dey, William M., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 10:58 EDT
Franklin St, 134 East Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 10:58 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Franklin St, 134 East. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 08:30 EDT
Abernethy Hall Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 10:46 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Abernethy Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 10:23 EDT
Dey, William M., Hall Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 10:14 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Dey, William M., Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 10:12 EDT
Robertson Scholar Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 10:14 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Robertson Scholar. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 08:30 EDT
Graham, Frank Porter Student Union Network Problem Detected
Resolved - This incident has been resolved.
Aug 15, 09:17 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Graham, Frank Porter Student Union. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 15, 08:30 EDT

Aug 14, 2026

GitLab maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 03:00 EDT
Scheduled - Standard patching is being performed on the ITS GitLab environments.
Aug 13, 10:28 EDT

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Upgrade XIQ-SE (NetSight) server and NAC servers
Completed - The scheduled maintenance has been completed.
Aug 12, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 08:30 EDT
Scheduled - Upgrade XIQ-SE (NetSight) server and NAC servers from currently operation code to newer release as part of a normal upgrade cycle.
Aug 5, 09:10 EDT

Aug 11, 2026

Airport Office Network Problem Detected
Resolved - This incident has been resolved.
Aug 11, 12:54 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Airport Office. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 11, 12:53 EDT
Splunk Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:00 EDT
Scheduled - Standard patching is being performed on the Splunk platform.
Aug 4, 13:48 EDT
Infoporte Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 07:00 EDT
Scheduled - Standard maintenance is being performed on Infoporte
Aug 6, 10:07 EDT
Res Hall Switch Firmware Upgrade
Completed - The scheduled maintenance has been completed.
Aug 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:30 EDT
Scheduled - Users in the following buildings will experience a brief outage during switch reboots for a firmware upgrade.

Hinton James Dorm
Kenan Res Hall
Eringhaus Res Hall
McClinton Res Hall
Cobb RH
Aug 5, 16:32 EDT

Aug 10, 2026

IAM - Routine change to Account and/or Account Admin UIs
Completed - The scheduled maintenance has been completed.
Aug 10, 17:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:00 EDT
Scheduled - Release a new version of the Account and/or Account Admin UIs with minimum impact to end-users.  The new version fixed the UI bug that Date picker does not trigger vitual keyboard on mobile device
Aug 7, 10:51 EDT
Splunk App Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:00 EDT
Scheduled - Standard patching is being performed on Splunk Apps.
Aug 7, 10:00 EDT

Aug 9, 2026

Airport Office Network Problem Detected
Resolved - This incident has been resolved.
Aug 9, 05:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Airport Office. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 9, 04:50 EDT
Hazardous Materials Facility Network Problem Detected
Resolved - This incident has been resolved.
Aug 9, 05:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Hazardous Materials Facility. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 9, 02:53 EDT
Surplus Property Warehouse Network Problem Detected
Resolved - This incident has been resolved.
Aug 9, 05:52 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Surplus Property Warehouse. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 9, 02:53 EDT
Art Studio Building Network Problem Detected
Resolved - This incident has been resolved.
Aug 9, 05:52 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Art Studio Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 9, 03:50 EDT
Electrical Distribution Services Operations Ctr Network Problem Detected
Resolved - This incident has been resolved.
Aug 9, 05:52 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Electrical Distribution Services Operations Ctr. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 9, 03:50 EDT
Administrative Office Building Network Problem Detected
Resolved - This incident has been resolved.
Aug 9, 05:52 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Administrative Office Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 9, 02:53 EDT

Aug 8, 2026

No incidents reported.

Aug 7, 2026

IMS Coastal Processes Environmental Health Lab Network Problem Detected
Resolved - This incident has been resolved.
Aug 7, 02:57 EDT
Investigating - Our monitoring tools have indicated a possible network issue at IMS Coastal Processes Environmental Health Lab. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 7, 00:31 EDT
Storm Related Wireless Outages
Resolved - This inicdent has been resolved.

2 devices remain down that will require daytime access.
Aug 7, 00:30 EDT
Investigating - We are investigating dropped wireless access points caused by the evening thunderstorm. Impacted buildings:

- Baity Hill 1101, 1351, 1401, 1501, 1600, 1900, 2000
- MacNider Hall
- 205 Wilson St.
- Evergreen House
- Kenan Stadium
- Henry McClain Owl
- Caldwell Hall
- McColl
Aug 6, 19:58 EDT
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