All Systems Operational
About This Site
ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.
The full service listing is now hidden by default. To view the list of all services, click hereTo list only impacted services, click here.
CloudApps
Operational
ConnectCarolina
Operational
ConnectCarolina Finance
Operational
ConnectCarolina HR
Operational
ImageNow
Operational
Infoporte
Operational
ConnectCarolina Portal
Operational
ConnectCarolina Student Admin
Operational
Tarheel/Ram Reports
Operational
Web Travel
Operational
Databases
Operational
Educational Technologies
Operational
Canvas
Operational
Panopto
Operational
Voicethread
Operational
Sakai
Operational
GitLab
Operational
ibiblio.org
Operational
Identity Access Management
Operational
Guest ID Authentication
Operational
Duo Two-Step Verification
Operational
Password Management
Operational
Onyen Creation
Operational
Guest ID Creation
Operational
LDAP
Operational
Single Sign On
Operational
Listserv
Operational
Network
Operational
Campus Location(s)
Operational
Remote Sites
Operational
Data Center ITS
Operational
Data Center Hosted
Operational
Campus Building Networks
Operational
Wireless
Operational
Campus DHCP
Operational
Campus DNS
Operational
F5 Load Balancing
Operational
Network Access Control
Operational
Network Time Protocol
Operational
Campus VPN
Operational
Voice Messaging
Operational
ITS Web Proxy
Operational
Network RADIUS
Operational
Network Server Complex
Operational
Internet Connection
Operational
Office 365
Operational
Exchange Online
Operational
Microsoft Teams
Operational
SharePoint Online
Operational
Identity Service
Operational
Microsoft 365 Apps
Operational
Microsoft Bookings
Operational
Microsoft Forms
Operational
Office for the web
Operational
OneDrive for Business
Operational
Multi-Factor Authentication (MFA)
Operational
Other Office 365 Services
Operational
Carolina Print Hub
Operational
Research Computing
Operational
RC Database
Operational
Virtual Computing Lab (VCL)
Operational
Security
Operational
ITS Firewall Services
Operational
School of Medicine Firewall Services
Operational
Main Campus Firewall Services
Operational
Data Center ITS Firewall Services
Operational
Endpoint Detection and Response
Operational
Splunk
Operational
TeamDynamix
Operational
TIM
Operational
Virtual Lab
Operational
UCS Virtualization Infrastructure
Operational
Web
Operational
www.unc.edu
Operational
alertcarolina.unc.edu
Operational
CarolinaGo
Operational
Tarheels.live WordPress
Operational
Sites WordPress
Operational
Web.unc.edu WordPress
Operational
School of Medicine WordPress
Operational
Windows Services
Operational
xMatters
Operational
Other Services
Operational
Zoom
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
GitLab maintenance Jan 9, 2026 03:00-05:00 EST
Standard patching is being performed on the ITS GitLab environments.
Posted on Jan 08, 2026 - 14:51 EST
Posted on Jan 08, 2026 - 14:51 EST
Database quarterly patching - ConnectCarolina, Infoporte, and ITS Database Administration hosted databases Jan 10, 2026 05:00-12:00 EST
Service maintenance will be performed on databases supporting Enterprise Applications, ConnectCarolina, and Identity Access Management.
For more details please visit the ConnectCarolina Outage page found here: https://ccinfo.unc.edu/outage_oracle_db_patching/
Posted on Dec 17, 2025 - 13:41 EST
For more details please visit the ConnectCarolina Outage page found here: https://ccinfo.unc.edu/outage_oracle_db_patching/
Posted on Dec 17, 2025 - 13:41 EST
Internet node maintenance Jan 15, 2026 00:01-06:01 EST
Our Internet vendor will be performing maintenance on the Winston Salem path. This is a redundant link, and no interruption in connectivity is expected.
Posted on Jan 05, 2026 - 12:19 EST
Posted on Jan 05, 2026 - 12:19 EST
Sakai maintenance Jan 15, 2026 07:00-09:00 EST
Standard patching is being performed on the Sakai environment.
Posted on Jan 07, 2026 - 09:14 EST
Posted on Jan 07, 2026 - 09:14 EST
PING (Softphone) UNC Branding Change Jan 16, 2026 05:00-06:00 EST
Telecommunications will update the UNC branding in the Ping application starting 5AM on January 16th.
Users will see the change when they log in or if they are logged in, at the next client data refresh point. Refresh happens every 4 hours. User can also force a refresh using the “Clear cache and reload” button in settings --> Help & About.
Posted on Jan 07, 2026 - 09:34 EST
Users will see the change when they log in or if they are logged in, at the next client data refresh point. Refresh happens every 4 hours. User can also force a refresh using the “Clear cache and reload” button in settings --> Help & About.
Posted on Jan 07, 2026 - 09:34 EST
Campus Desk Phone Logo Update Jan 23, 2026 17:00 - Jan 26, 2026 00:00 EST
Beginning at 5:00pm on Friday 1/23, all campus desk phones will be rebooted in order to change the background and screensaver to the new UNC logo. During this time, phones across campus will restart one-by-one. Individual phones normally take between 5 and 10 minutes to reboot.
Since this is a very minor change, we do not expect it to have any negative effects on our phones. As always, if any user experiences trouble with their campus phone, they should open an incident via the ITS-Service Desk.
Posted on Jan 07, 2026 - 09:16 EST
Since this is a very minor change, we do not expect it to have any negative effects on our phones. As always, if any user experiences trouble with their campus phone, they should open an incident via the ITS-Service Desk.
Posted on Jan 07, 2026 - 09:16 EST
ITS Hosted spine switch reboots Jan 27, 2026 05:00-07:00 EST
We are rebooting spine switches in the ITS part of data center. We expect minimal customer impact.
Posted on Dec 17, 2025 - 13:35 EST
Posted on Dec 17, 2025 - 13:35 EST
ITS Hosted spine switch reboots Jan 29, 2026 05:00-07:00 EST
We are rebooting spine switches in the ITS part of data center. We expect minimal customer impact.
Posted on Dec 17, 2025 - 13:38 EST
Posted on Dec 17, 2025 - 13:38 EST