All Systems Operational

About This Site

ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.

The full service listing is now hidden by default. To view the list of all services, click here.

CloudApps Operational
ConnectCarolina Operational
ConnectCarolina Finance Operational
ConnectCarolina HR Operational
ImageNow Operational
Infoporte Operational
ConnectCarolina Portal Operational
ConnectCarolina Student Admin Operational
Tarheel/Ram Reports Operational
Web Travel Operational
Databases Operational
Educational Technologies Operational
Canvas Operational
Panopto Operational
Voicethread Operational
Sakai Operational
GitLab Operational
ibiblio.org Operational
Identity Access Management Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Single Sign On Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Sites Operational
Data Center ITS Operational
Data Center Hosted Operational
Campus Building Networks Operational
Wireless Operational
Campus DHCP Operational
Campus DNS Operational
F5 Load Balancing Operational
Network Access Control Operational
Network Time Protocol Operational
Campus VPN Operational
Voice Messaging Operational
ITS Web Proxy Operational
Network RADIUS Operational
Network Server Complex Operational
Internet Connection Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Carolina Print Hub Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Security Operational
ITS Firewall Services Operational
School of Medicine Firewall Services Operational
Main Campus Firewall Services Operational
Data Center ITS Firewall Services Operational
Endpoint Detection and Response Operational
Splunk Operational
TeamDynamix Operational
TIM Operational
Virtual Lab Operational
UCS Virtualization Infrastructure Operational
Web Operational
www.unc.edu Operational
alertcarolina.unc.edu Operational
CarolinaGo Operational
Tarheels.live WordPress Operational
Sites WordPress Operational
Web.unc.edu WordPress Operational
School of Medicine WordPress Operational
Windows Services Operational
xMatters Operational
Other Services Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Monthly screensaver for SOM Jan 8, 2026 11:00-11:30 EST

Monthly screensaver for SOM
Posted on Jan 06, 2026 - 08:49 EST

Database quarterly patching - ConnectCarolina, Infoporte, and ITS Database Administration hosted databases Jan 10, 2026 05:00-12:00 EST

Service maintenance will be performed on databases supporting Enterprise Applications, ConnectCarolina, and Identity Access Management.

For more details please visit the ConnectCarolina Outage page found here: https://ccinfo.unc.edu/outage_oracle_db_patching/

Posted on Dec 17, 2025 - 13:41 EST

Internet node maintenance Jan 15, 2026 00:01-06:01 EST

Our Internet vendor will be performing maintenance on the Winston Salem path. This is a redundant link, and no interruption in connectivity is expected.
Posted on Jan 05, 2026 - 12:19 EST

ITS Hosted spine switch reboots Jan 27, 2026 05:00-07:00 EST

We are rebooting spine switches in the ITS part of data center. We expect minimal customer impact.
Posted on Dec 17, 2025 - 13:35 EST

ITS Hosted spine switch reboots Jan 29, 2026 05:00-07:00 EST

We are rebooting spine switches in the ITS part of data center. We expect minimal customer impact.
Posted on Dec 17, 2025 - 13:38 EST
Jan 6, 2026
Completed - The scheduled maintenance has been completed.
Jan 6, 07:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 07:00 EST
Scheduled - Standard maintenance is being performed on Infoporte
Dec 18, 16:29 EST
Jan 5, 2026

No incidents reported.

Jan 4, 2026
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Jan 4, 17:12 EST
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Jan 4, 17:02 EST
Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Dec 29, 10:15 EST
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Dec 29, 10:11 EST
Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025
Resolved - This incident has been resolved.
Dec 26, 06:44 EST
Investigating - Our monitoring tools have indicated a possible network issue at Ackland Art Storage Pittsboro. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Dec 26, 06:38 EST
Resolved - This incident has been resolved.
Dec 26, 05:59 EST
Investigating - Our monitoring tools have indicated a possible network issue at Ackland Art Storage Pittsboro. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Dec 26, 05:58 EST
Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.