All Systems Operational
About This Site
ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.
The full service listing is now hidden by default. To view the list of all services, click hereTo list only impacted services, click here.
CloudApps
Operational
ConnectCarolina
Operational
ConnectCarolina Finance
Operational
ConnectCarolina HR
Operational
ImageNow
Operational
Infoporte
Operational
ConnectCarolina Portal
Operational
ConnectCarolina Student Admin
Operational
Tarheel/Ram Reports
Operational
Web Travel
Operational
Databases
Operational
Educational Technologies
Operational
Canvas
Operational
Panopto
Operational
Voicethread
Operational
GitLab
Operational
ibiblio.org
Operational
Identity Access Management
Operational
Guest ID Authentication
Operational
Duo Two-Step Verification
Operational
Password Management
Operational
Onyen Creation
Operational
Guest ID Creation
Operational
LDAP
Operational
Single Sign On
Operational
Listserv
Operational
Network
Operational
Campus Location(s)
Operational
Remote Sites
Operational
Data Center ITS
Operational
Data Center Hosted
Operational
Campus Building Networks
Operational
Wireless
Operational
Campus DHCP
Operational
Campus DNS
Operational
F5 Load Balancing
Operational
Network Access Control
Operational
Network Time Protocol
Operational
Campus VPN
Operational
Voice Messaging
Operational
ITS Web Proxy
Operational
Network RADIUS
Operational
Network Server Complex
Operational
Internet Connection
Operational
Office 365
Operational
Exchange Online
Operational
Microsoft Teams
Operational
SharePoint Online
Operational
Identity Service
Operational
Microsoft 365 Apps
Operational
Microsoft Bookings
Operational
Microsoft Forms
Operational
Office for the web
Operational
OneDrive for Business
Operational
Multi-Factor Authentication (MFA)
Operational
Other Office 365 Services
Operational
Carolina Print Hub
Operational
Research Computing
Operational
RC Database
Operational
Virtual Computing Lab (VCL)
Operational
Security
Operational
ITS Firewall Services
Operational
School of Medicine Firewall Services
Operational
Main Campus Firewall Services
Operational
Data Center ITS Firewall Services
Operational
Endpoint Detection and Response
Operational
Splunk
Operational
TeamDynamix
Operational
TIM
Operational
Virtual Lab
Operational
UCS Virtualization Infrastructure
Operational
Web
Operational
www.unc.edu
Operational
alertcarolina.unc.edu
Operational
CarolinaGo
Operational
Tarheels.live WordPress
Operational
Sites WordPress
Operational
Web.unc.edu WordPress
Operational
School of Medicine WordPress
Operational
Windows Services
Operational
xMatters
Operational
Other Services
Operational
Zoom
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Directory Manager Maintenance Nov 11, 2026 17:00-17:30 EST
The SSL certificate for the Directory Manager service will be updated during this time.
Posted on Nov 03, 2026 - 22:31 EST
Posted on Nov 03, 2026 - 22:31 EST
Hyde Hall network outage Nov 12, 2026 05:00-07:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Oct 09, 2026 - 09:24 EDT
Oct 09, 2026 - 09:24 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Oct 09, 2026 - 09:23 EDT
Oct 09, 2026 - 09:23 EDT
Scheduled -
Please be advised that Hyde Hall will undergo a scheduled network upgrade on Friday November 12th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Oct 08, 2026 - 16:23 EDT
Oct 08, 2026 - 16:23 EDT
Code upgrade being performed on firewalls for main campus wired VLANs. Nov 12, 2026 17:00-19:00 EST
The firewalls which route most main campus wired networks are being upgraded to apply a patch. This will involve two manual failovers between the active and passive nodes of the firewall pair in question. These failovers may cause a single-packet "blip" of the network. The most significant expected outcome is that some users may need to refresh their browser if they happened to be loading a page at the moment of that blip. This change will NOT affect School of Medicine networks, wireless networks, servers and services hosted in campus data centers, cloud resources, or users and devices at RENCI.
Posted on Nov 11, 2026 - 09:18 EST
Posted on Nov 11, 2026 - 09:18 EST
Murphey Hall network Outage Nov 13, 2026 05:00-07:00 EST
Please be advised that Murphey Hall will undergo a scheduled network upgrade on Friday November 13th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Oct 12, 2026 - 11:55 EDT
Posted on Oct 12, 2026 - 11:55 EDT
Connect Carolina outage for Maintenance Nov 14, 2026 06:00-14:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Nov 04, 2026 - 12:42 EST
Posted on Nov 04, 2026 - 12:42 EST
Database patching - ITS hosted databases Nov 14, 2026 07:00-09:00 EST
This change patches the databases listed below to a more recent quarterly patch set. Work for this change is scheduled for Saturday, November 21st, 2026.
This work impacts databases for services supported by the following teams:
Campus Departments
Institutional Research and Assessment
OASIS
Posted on Nov 11, 2026 - 09:20 EST
This work impacts databases for services supported by the following teams:
Campus Departments
Institutional Research and Assessment
OASIS
Posted on Nov 11, 2026 - 09:20 EST
Henry Owl network outage Nov 17, 2026 05:00-07:00 EST
Please be advised that Henry Owl Hall will undergo a scheduled network upgrade on Tuesday November 17th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Oct 13, 2026 - 14:02 EDT
Posted on Oct 13, 2026 - 14:02 EDT
EA and ITS Rev Proxies - Apache upgrade Nov 17, 2026 07:00-07:30 EST
Update Apache software using standard procedures during standard maintenance window as defined by service SLA.
Apply Apache software updates to provide the latest functionality, bug fixes, and security updates.
Posted on Nov 11, 2026 - 09:43 EST
Apply Apache software updates to provide the latest functionality, bug fixes, and security updates.
Posted on Nov 11, 2026 - 09:43 EST
Graham Memorial Hall network outage Nov 17, 2026 17:00-19:00 EST
Please be advised that graham Memorial Hall will undergo a scheduled network upgrade on Tuesday. November 17th , between 5:00 PM and 7:00 PM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 PM.
Posted on Oct 12, 2026 - 10:32 EDT
Posted on Oct 12, 2026 - 10:32 EDT
Caldwell Hall network outage Nov 18, 2026 05:00-07:00 EST
Please be advised that Caldwell Hall will undergo a scheduled network upgrade on Wed. November 18th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Oct 13, 2026 - 13:55 EDT
Posted on Oct 13, 2026 - 13:55 EDT
Lenoir Hall network outage Nov 19, 2026 05:00-07:00 EST
Please be advised that Lenoir Hall will undergo a scheduled network upgrade on Thursday November 19th , between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Oct 13, 2026 - 14:03 EDT
Posted on Oct 13, 2026 - 14:03 EDT
Wilson Library network outage Nov 19, 2026 17:00-19:00 EST
Please be advised that Wilson Library will undergo a scheduled network upgrade on Thursday November 19th, between 5:00 PM and 7:00 PM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 PM.
Posted on Oct 16, 2026 - 12:46 EDT
Posted on Oct 16, 2026 - 12:46 EDT
Database patching - ConnectCarolina, Infoporte, and ITS Database Administration hosted databases Nov 21, 2026 05:00-11:00 EST
Service maintenance will be performed on databases supporting Enterprise Applications, ConnectCarolina, Identity Access Management, and other ITS Database hosted databases.
For more details please visit the ConnectCarolina Outage page found here: https://ccinfo.unc.edu/outage_oracle_db_patching/
Posted on Nov 11, 2026 - 09:42 EST
For more details please visit the ConnectCarolina Outage page found here: https://ccinfo.unc.edu/outage_oracle_db_patching/
Posted on Nov 11, 2026 - 09:42 EST
ITS Data Center Switch Reboots Nov 24, 2026 05:00-07:00 EST
We are rebooting spine switches in the ITS data centers. We expect minimal customer impact.
Posted on Oct 21, 2026 - 09:26 EDT
Posted on Oct 21, 2026 - 09:26 EDT
Update Certificate on ldap.ad.unc.edu - NEW CHAIN Mar 29, 2027 09:00-10:00 EDT
The certificate on ldap.ad.unc.edu will expire on 4/3/2027 and must be replaced with an InCommon cert using a new certificate chain. This will require applications and non-Windows systems that manage their own certificate trust settings to add trust for the new certificate chain.
Posted on Sep 30, 2026 - 09:45 EDT
Posted on Sep 30, 2026 - 09:45 EDT
