All Systems Operational

About This Site

ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.

The full service listing is now hidden by default. To view the list of all services, click here.

CloudApps Operational
ConnectCarolina Operational
ConnectCarolina Finance Operational
ConnectCarolina HR Operational
ImageNow Operational
Infoporte Operational
ConnectCarolina Portal Operational
ConnectCarolina Student Admin Operational
Tarheel/Ram Reports Operational
Web Travel Operational
Databases Operational
Educational Technologies Operational
Canvas Operational
Panopto Operational
Voicethread Operational
GitLab Operational
ibiblio.org Operational
Identity Access Management Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Single Sign On Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Sites Operational
Data Center ITS Operational
Data Center Hosted Operational
Campus Building Networks Operational
Wireless Operational
Campus DHCP Operational
Campus DNS Operational
F5 Load Balancing Operational
Network Access Control Operational
Network Time Protocol Operational
Campus VPN Operational
Voice Messaging Operational
ITS Web Proxy Operational
Network RADIUS Operational
Network Server Complex Operational
Internet Connection Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Carolina Print Hub Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Security Operational
ITS Firewall Services Operational
School of Medicine Firewall Services Operational
Main Campus Firewall Services Operational
Data Center ITS Firewall Services Operational
Endpoint Detection and Response Operational
Splunk Operational
TeamDynamix Operational
TIM Operational
Virtual Lab Operational
UCS Virtualization Infrastructure Operational
Web Operational
www.unc.edu Operational
alertcarolina.unc.edu Operational
CarolinaGo Operational
Tarheels.live WordPress Operational
Sites WordPress Operational
Web.unc.edu WordPress Operational
School of Medicine WordPress Operational
Windows Services Operational
xMatters Operational
Other Services Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

GitLab maintenance Jul 10, 2026 03:00-05:00 EDT

Standard patching is being performed on the ITS GitLab environments.
Posted on Jul 09, 2026 - 11:23 EDT

Database quarterly patching - ConnectCarolina, Infoporte, and ITS Database Administration hosted databases Jul 11, 2026 05:00-12:00 EDT

Service maintenance will be performed on databases supporting Enterprise Applications, ConnectCarolina, Identity Access Management, and other ITS Database hosted databases.

For more details please visit the ConnectCarolina Outage page found here: https://ccinfo.unc.edu/outage_oracle_db_patching/
Posted on Jul 01, 2026 - 09:23 EDT

Monthly screensaver for SOM Jul 13, 2026 13:26-15:26 EDT

Monthly screensaver for SOM
Posted on Jul 07, 2026 - 10:45 EDT

Enable the new annual PSK Jul 13, 2026 17:00-19:00 EDT

Update - The start date has been moved from 7/20 to 7/13.
Jun 24, 2026 - 16:46 EDT
Scheduled - The new annual PSK wireless network, 26-27-UNC-PSK is being enabled for campus and resnet. You have 2 weeks to migrate to this network from 25-26-UNC-PSK. Please refer to help.unc.edu for the new password.
Jun 09, 2026 - 16:30 EDT

Internet Provider Maintenance Jul 16, 2026 00:00-06:00 EDT

Our network provider will be performing maintenance on both of our paths to the Internet during this time. The vendor will stagger the maintenance of each path to ensure no total loss of connectivity.
Posted on Jul 09, 2026 - 16:01 EDT

IAM - Routine change to selfservice.unc.edu Jul 20, 2026 17:00-17:10 EDT

Release a new version of selfservice.unc.edu with minimum impact to end-users.  The change will be released in a rolling fashion, one node at a time, so the impact to users should be minimal, if any.  Minor changes to user interfaces generally have little to no end-user impact.
Posted on May 28, 2026 - 16:31 EDT

Disable the prior year's general PSK network Aug 4, 2026 05:00-07:00 EDT

Last year's annual PSK network has been removed. Please connect to this year's PSK network.
Posted on Jun 09, 2026 - 16:45 EDT

New UNC-Guest-PSK password Aug 4, 2026 05:00-07:00 EDT

The new annual PSK wireless network, 26-27-UNC-PSK is being enabled for campus and resnet. You have 2 weeks to migrate to this network from 25-26-UNC-PSK. Please refer to help.unc.edu for the new password.
Posted on Jun 09, 2026 - 16:46 EDT
Jul 9, 2026
Splunk Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 EDT
Scheduled - Standard patching is being performed on the Splunk platform.
Jul 7, 12:51 EDT
ITS-Manning Tier1 Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 EDT
Scheduled - Maintenance on ITS-Manning Tier1 will result in a brief outage lasting one to five minutes. The following buildings will be impacted:

The Dillon
The Spangler Center
CD Spangler and Annex
Europa Center
The Woody Durham Media and Communications Center
School of Business Charlotte
Information Technology Services Building Manning
Business School Parking Deck
Cogeneration Administration Gore Building
IMS Coastal Processes Environmental Health Lab
Jul 8, 09:23 EDT
Update UNC-Setup Captive Portal
Completed - The scheduled maintenance has been completed.
Jul 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 EDT
Scheduled - Service maintenance will be performed on Captive Portal supporting the wireless UNC-Setup network.
Jul 6, 09:15 EDT
Europa Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 9, 05:21 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Europa Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 9, 05:17 EDT
Jul 8, 2026
Renee Lynne Ct, 101 Network Problem Detected
Resolved - This incident has been resolved.
Jul 8, 10:38 EDT
Update - Confirmed 2.1k customer outage in Carrboro area with Peidmont Electric, ETR is 2PM per website.
Jul 8, 10:17 EDT
Update - We are continuing to investigate this issue.
Jul 8, 10:17 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Renee Lynne Ct, 101. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 8, 08:47 EDT
Renee Lynn Ct, 100 Network Problem Detected
Resolved - This incident has been resolved.
Jul 8, 10:38 EDT
Update - Confirmed 2.1k customer outage in Carrboro area with Peidmont Electric, ETR is 2PM per website.
Jul 8, 08:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Renee Lynn Ct, 100. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 8, 07:51 EDT
UNC Hospital Domain Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 05:00 EDT
Scheduled - During this change window, and coordinated with UNC Hospital staff, the major hospital domains unchealth.unc.edu and unch.unc.edu will have their DNS hosting shifted from campus DNS servers to Azure DNS.
Jul 6, 15:30 EDT
The Dillon Network Problem Detected
Resolved - This incident has been resolved.
Jul 8, 00:57 EDT
Investigating - Our monitoring tools have indicated a possible network issue at The Dillon. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 8, 00:09 EDT
Jul 7, 2026
ITS-DMZ F5 Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 17:00 EDT
Scheduled - The ITS_DMZ F5 pair environment will be updated to the latest version of the tmsh operating system.  Client traffic is not expected to suffer any interruption
Jul 1, 09:20 EDT
Wordpress/sites.unc.edu Intermitent Performance Issues
Resolved - This inicdent has been resolved.
Jul 7, 14:59 EDT
Monitoring - Sites are now recovered and operating normally.

Earlier incident activity was caused by elevated automated traffic (bots, scrapers, and automated tools) generating excessive requests, resulting in intermittent performance degradation.

We are actively monitoring traffic and updating rules to block unwanted patterns, and working with vendors to strengthen protections. The Major Incident will remain open while we continue active monitoring and validation of stability.
Jun 30, 14:44 EDT
Investigating - The ITS Operations Center has detected an issue impacting Wordpress/sites.unc.edu. Engineers have been engaged to investigate.
Jun 30, 13:08 EDT
Single Sign On Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 06:00 EDT
Scheduled - Standard patching is being performed on the Single Sign On environment.
Jul 1, 13:50 EDT
Migrating VLANs for Campus
Completed - The scheduled maintenance has been completed.
Jul 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 05:00 EDT
Scheduled - Clients connected to the Eduroam or 25-26-UNC-PSK wireless network will experience a brief client disruption. The Wireless team will be migrating these networks to a different vlan.
Jul 1, 09:19 EDT
Jul 6, 2026
American Tobacco - Washington Building Network Problem Detected
Resolved - This incident has been resolved.
Jul 6, 22:45 EDT
Investigating - Our monitoring tools have indicated a possible network issue at American Tobacco - Washington Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 6, 22:44 EDT
UNC-Events Wireless Vlan Migration
Completed - The scheduled maintenance has been completed.
Jul 6, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 06:00 EDT
Scheduled - Clients connected to the UNC-Events wireless network will experience a brief client disruption. The Wireless team will be migrating the network to a different vlan.
Jul 1, 09:17 EDT
Jul 5, 2026

No incidents reported.

Jul 4, 2026
TEACCH - Greenville Network Problem Detected
Resolved - This incident has been resolved.
Jul 4, 19:10 EDT
Investigating - Our monitoring tools have indicated a possible network issue at TEACCH - Greenville. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 4, 18:08 EDT
TEACCH - Greenville Network Problem Detected
Resolved - This incident has been resolved.
Jul 4, 17:59 EDT
Investigating - Our monitoring tools have indicated a possible network issue at TEACCH - Greenville. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 4, 15:53 EDT
TEACCH - Greenville Network Problem Detected
Resolved - This incident has been resolved.
Jul 4, 06:23 EDT
Investigating - Our monitoring tools have indicated a possible network issue at TEACCH - Greenville. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 4, 00:13 EDT
Jul 3, 2026

No incidents reported.

Jul 2, 2026
Departmental F5 pair maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 17:00 EDT
Scheduled - Client traffic is not expected to suffer any interruption
Jul 1, 09:15 EDT
Single Sign On Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:00 EDT
Scheduled - Standard patching is being performed on the Single Sign On environment.
Jun 29, 09:46 EDT
Possible Issue Detected with TeamDynamix
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Jul 2, 04:32 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Jul 2, 04:30 EDT
Jul 1, 2026
Opsview Server Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 14:00 EDT
Scheduled - The Opsview servers are being upgraded to the latest system packages.
Jul 1, 09:13 EDT
Wireless PSK Degraded
Resolved - This inicdent has been resolved.

PSK degraded issue resolved, Firewall issue, closing case.


Jul 1, 11:24 EDT
Investigating - Wireless PSK network is currently degraded across all infrastructure. Engineers are aware and working to resolve the issue.
Jul 1, 10:54 EDT
Baity Hill 1600 Student Family Housing Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 09:41 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill 1600 Student Family Housing. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:24 EDT
Splunk App Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 07:01 EDT
Scheduled - Standard patching is being performed on Splunk Apps.
Jun 30, 14:30 EDT
Migrating VLANs for Residential Halls
Completed - The scheduled maintenance has been completed.
Jul 1, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 05:00 EDT
Scheduled - Clients connected to the Eduroam or 25-26-UNC-PSK wireless network will experience a brief client disruption. The Wireless team will be migrating these networks to a different vlan.
Jun 24, 09:08 EDT
Anderson, Eugene G (Softball) Stadium Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 05:18 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Anderson, Eugene G (Softball) Stadium. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:37 EDT
Carolina CloudApps Maintenance
Completed - The scheduled maintenance has been completed.
Jul 1, 05:01 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 1, 00:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 00:30 EDT
Scheduled - Standard platform patching is being performed on the environment.
Jul 1, 00:27 EDT
Hearing and Communications Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:55 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Hearing and Communications Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:23 EDT
Parker Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Parker Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:36 EDT
Teague Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Teague Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:54 EDT
Ehringhaus Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:48 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Ehringhaus Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:12 EDT
Alumni Center, George Watts Hill Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:48 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Alumni Center, George Watts Hill. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:08 EDT
Boshamer, Cary C., Stadium (New/2008) Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:48 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Boshamer, Cary C., Stadium (New/2008). Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:37 EDT
Van Hecke-Wettach Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:48 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Van Hecke-Wettach Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:36 EDT
Knapp-Sanders Building Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:48 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Knapp-Sanders Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:36 EDT
Student and Academic Services Building North Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:47 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Student and Academic Services Building North. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:49 EDT
Hinton James Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:47 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Hinton James Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:18 EDT
Quadrangle Drive, 6101 Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:46 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6101. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:05 EDT
Carmichael, William Donald Jr. Arena Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:46 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Carmichael, William Donald Jr. Arena. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:26 EDT
Cone Kenfield Tennis Facility Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:46 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Cone Kenfield Tennis Facility. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:04 EDT
Chapman, Max C. Jr. Golf Team Facility Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:46 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Chapman, Max C. Jr. Golf Team Facility. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:33 EDT
McCaskill Soccer Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at McCaskill Soccer Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:02 EDT
Carolina Soccer and Lacrosse Team Building Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Carolina Soccer and Lacrosse Team Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:50 EDT
Smith, Eddie Field House Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Smith, Eddie Field House. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:15 EDT
Carolina Outdoor Education Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Carolina Outdoor Education Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:26 EDT
Quail Hill Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Quail Hill. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:26 EDT
Fetzer Hall, Robert Allison Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Fetzer Hall, Robert Allison. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:26 EDT
Brooks Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Brooks Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:26 EDT
Dogwood Parking Deck Structure Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Dogwood Parking Deck Structure. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:34 EDT
Baity Hill Dr, 1503 Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill Dr, 1503. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:48 EDT
Woollen Gymnasium Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Woollen Gymnasium. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:52 EDT
Quadrangle Drive, 6340 Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:44 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6340. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:05 EDT
Northeast Chiller Parking Deck Structure Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Northeast Chiller Parking Deck Structure. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:26 EDT
Baity Hill 1900 Student Family Housing Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill 1900 Student Family Housing. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:05 EDT
Stacy Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Stacy Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:11 EDT
Everett Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Everett Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:46 EDT
Stallings-Evans Sports Medicine Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Stallings-Evans Sports Medicine Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:26 EDT
Jackson Circle Parking Deck Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Jackson Circle Parking Deck. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:34 EDT
Baity Hill 2000 Student Family Housing Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill 2000 Student Family Housing. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:08 EDT
Carmichael Residence Hall, Katherine Kennedy Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Carmichael Residence Hall, Katherine Kennedy. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:51 EDT
Karen Shelton Stadium Team Building Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Karen Shelton Stadium Team Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:04 EDT
Baity Hill 1401 Mason Farm Student Family Housing Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill 1401 Mason Farm Student Family Housing. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:09 EDT
Baity Hill 1800 Student Family Housing Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill 1800 Student Family Housing. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:09 EDT
Baity Hill 1700 Student Family Housing Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill 1700 Student Family Housing. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:09 EDT
James and Delight Allen Education Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at James and Delight Allen Education Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:32 EDT
Dubose Home Place Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Dubose Home Place. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:15 EDT
Aycock Family Medicine Center, William B Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Aycock Family Medicine Center, William B. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:43 EDT
Baity Hill 1351 Mason Farm Student Family Housing Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill 1351 Mason Farm Student Family Housing. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:12 EDT
Baity Hill 1101 Mason Farm Student Family Housing Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Baity Hill 1101 Mason Farm Student Family Housing. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:14 EDT
Tomkins, Gary R Chilled Water Operations Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Tomkins, Gary R Chilled Water Operations Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:54 EDT
Finley Maintenance Building/Offices Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Finley Maintenance Building/Offices. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:43 EDT
Manning Substation Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Manning Substation. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:28 EDT
Joint Child Care Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Joint Child Care Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:43 EDT
Finley Clubhouse Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:43 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Finley Clubhouse. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 04:13 EDT
Kenan Center of North Carolina, William R Jr Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Kenan Center of North Carolina, William R Jr. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:47 EDT
CD Spangler and Annex Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at CD Spangler and Annex. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:44 EDT
Grounds Maintenance Shop Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Grounds Maintenance Shop. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:05 EDT
The Spangler Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at The Spangler Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 02:43 EDT
Loudermilk Hall, R. Charles, Sr Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Loudermilk Hall, R. Charles, Sr. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:23 EDT
Bell Tower, Morehead Patterson Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Bell Tower, Morehead Patterson. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 04:26 EDT
Williamson, Ernie Athletic Center Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Williamson, Ernie Athletic Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:20 EDT
Bioinformatics Building Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Bioinformatics Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:58 EDT
Medical School Wing B Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Medical School Wing B. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:05 EDT
Loudermilk Center for Excellence Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:41 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Loudermilk Center for Excellence. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:50 EDT
Smith Student Activity Center, Dean E Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:41 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Smith Student Activity Center, Dean E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 04:00 EDT
Kenan Stadium Pressbox (South Side) Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:41 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Kenan Stadium Pressbox (South Side). Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:39 EDT
EPA Building Network Problem Detected
Resolved - This incident has been resolved.
Jul 1, 04:41 EDT
Investigating - Our monitoring tools have indicated a possible network issue at EPA Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 1, 03:40 EDT
Jun 30, 2026
Migrating VLANs for Residential Halls
Completed - The scheduled maintenance has been completed.
Jun 30, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 05:00 EDT
Scheduled - Clients connected to the Eduroam or 25-26-UNC-PSK wireless network will experience a brief client disruption. The Wireless team will be migrating these networks to a different vlan.
Jun 24, 09:06 EDT
Jun 29, 2026
Reboot a main campus core router in a redundant pair
Completed - The scheduled maintenance has been completed.
Jun 29, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 19:00 EDT
Scheduled - We had an unexpected router reboot over this past weekend. All user traffic had been restored, but we also noticed some weird traffic behaviors on Main-P (one of the main campus routers in a pair). We need to reload the router to get it back to a clean state. The active campus firewall is on the other router. All our campus tier1s have redundant connections, so it should be minimum impact if any to campus users during the window.
Jun 29, 17:39 EDT
Quadrangle Drive, 6340 Network Problem Detected
Resolved - This incident has been resolved.
Jun 29, 16:51 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6340. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 29, 15:49 EDT
Market St, 100 - Southern Village Network Problem Detected
Resolved - This incident has been resolved.
Jun 29, 10:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Market St, 100 - Southern Village. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 29, 10:38 EDT
Quadrangle Drive, 6101 Network Problem Detected
Resolved - This incident has been resolved.
Jun 29, 10:39 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Quadrangle Drive, 6101. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 29, 10:38 EDT
Jun 28, 2026
Momentary Campus Network Outage
Resolved - This inicdent has been resolved.

The network remains stable. Closing this incident
Jun 28, 06:24 EDT
Update - At 6:23 AM, a legacy Cisco VSS pair (fluffy) had an event which rebooted both chassis causing an outage to the VPN, ITS Manning Tier 1, Athletics AV Tier 1, Campus Services and the Hosted Data Center. The outage lasted until the pair rebooted and came back online ar9und 6:45. This is a pair of equipment that will be sent to pasture with the fabric migration and is not currently available for support from Cisco. If the event reoccurs, we will be isolating one of the chassis members to remove the situation that forced them to reboot. The equipment had an uptime of 6 years
Jun 27, 07:29 EDT
Monitoring - The ITS Operations Center detected a significant network issue impacting the campus network starting at 0623a. Engineers determined the root cause and quickly resolved the incident. We will continue to monitor for stability.
Jun 27, 07:21 EDT
Jun 27, 2026
UNC Med School Websites Experiencing Issues
Resolved - This inicdent has been resolved.

The connectivity issue affecting UNC School of Medicine, has been resolved. Sites are now accessible and operating normally.
We have confirmed service stability and will continue monitoring to ensure continued availability.
Jun 27, 09:06 EDT
Monitoring - Investigators have identified the issue and sites should be returning to service, but engineers are continuing to monitor.
Jun 26, 17:35 EDT
Identified - There is an issue that is impacting connectivity to School of Medicine websites including www.med.unc.edu. Engineers are aware of this issue and are working with the vendor to resolve,
Jun 26, 17:19 EDT
Possible Issue Detected with F5 Load Balancing
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Jun 27, 08:21 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Jun 27, 06:26 EDT
Possible Issue Detected with Data Center Hosted
Resolved - This incident has been resolved as a monitoring false positive or brief interruption.
Jun 27, 08:21 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Jun 27, 06:24 EDT
McLean Hall Network Problem Detected
Resolved - This incident has been resolved.
Jun 27, 07:10 EDT
Investigating - Our monitoring tools have indicated a possible network issue at McLean Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 27, 07:01 EDT
Art Studio Building Network Problem Detected
Resolved - This incident has been resolved.
Jun 27, 07:10 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Art Studio Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 27, 07:01 EDT
Carolina Outdoor Education Center Network Problem Detected
Resolved - This incident has been resolved.
Jun 27, 07:10 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Carolina Outdoor Education Center. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 27, 07:01 EDT
Health Sciences Library Network Problem Detected
Resolved - This incident has been resolved.
Jun 27, 07:10 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Health Sciences Library. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jun 27, 07:01 EDT
Jun 26, 2026
Jun 25, 2026

No incidents reported.

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