All Systems Operational

About This Site

ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.

The full service listing is now hidden by default. To view the list of all services, click here.

CloudApps Operational
ConnectCarolina Operational
ConnectCarolina Finance Operational
ConnectCarolina HR Operational
ImageNow Operational
Infoporte Operational
ConnectCarolina Portal Operational
ConnectCarolina Student Admin Operational
Tarheel/Ram Reports Operational
Web Travel Operational
Databases Operational
Educational Technologies Operational
Canvas Operational
Panopto Operational
Voicethread Operational
GitLab Operational
ibiblio.org Operational
Identity Access Management Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Single Sign On Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Sites Operational
Data Center ITS Operational
Data Center Hosted Operational
Campus Building Networks Operational
Wireless Operational
Campus DHCP Operational
Campus DNS Operational
F5 Load Balancing Operational
Network Access Control Operational
Network Time Protocol Operational
Campus VPN Operational
Voice Messaging Operational
ITS Web Proxy Operational
Network RADIUS Operational
Network Server Complex Operational
Internet Connection Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Carolina Print Hub Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Security Operational
ITS Firewall Services Operational
School of Medicine Firewall Services Operational
Main Campus Firewall Services Operational
Data Center ITS Firewall Services Operational
Endpoint Detection and Response Operational
Splunk Operational
TeamDynamix Operational
TIM Operational
Virtual Lab Operational
UCS Virtualization Infrastructure Operational
Web Operational
www.unc.edu Operational
alertcarolina.unc.edu Operational
CarolinaGo Operational
Tarheels.live WordPress Operational
Sites WordPress Operational
Web.unc.edu WordPress Operational
School of Medicine WordPress Operational
Windows Services Operational
xMatters Operational
Other Services Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MacNider network outage Aug 31, 2026 05:00 - Sep 4, 2026 07:00 EDT

Please be advised that MacNider Hall will undergo a scheduled network upgrade starting on Monday August 31st through Friday, September 4, 2026, each day between 5:00 AM and 7:00 AM. Network services throughout the building will be intermittently offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation each day by 7:00 AM.
Posted on Aug 26, 2026 - 11:45 EDT

Services.cc.unc.edu Maintenance Aug 31, 2026 07:30-07:45 EDT

Update SSL certificates.
Posted on Aug 19, 2026 - 13:42 EDT

Infoblox Maintenance Sep 1, 2026 05:00-07:00 EDT

The Infoblox Grid will undergo maintenance but not user impact is expected.
Posted on Aug 12, 2026 - 09:17 EDT

Single Sign On Maintenance Sep 1, 2026 06:00-08:00 EDT

Standard patching is being performed on the Single Sign On environment.
Posted on Aug 26, 2026 - 09:12 EDT

ConnectCarolina patching Sep 2, 2026 17:30-19:00 EDT

Service maintenance will be performed on ConnectCarolina on September 2nd, 2026 from 5:30pm to 7:00pm. ConnectCarolina will be unavailable during this scheduled maintenance period,

Please see https://ccinfo.unc.edu/psuoutage/ for more information.
Posted on Aug 12, 2026 - 09:18 EDT

Infoblox Maintenance Sep 3, 2026 05:00-07:00 EDT

The Infoblox Grid will undergo maintenance but not user impact is expected.
Posted on Aug 12, 2026 - 09:18 EDT

720 MLK Outage Sep 17, 2026 05:00-07:00 EDT

Please be advised that 720 MLKwill undergo a scheduled network upgrade on Friday, September 17, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Aug 20, 2026 - 11:37 EDT

725 MLK Fabric Change Sep 17, 2026 05:00-07:00 EDT

Please be advised that 725 MLK will undergo a scheduled network upgrade on Friday, September 17, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Aug 20, 2026 - 11:37 EDT

Carolin Hall Outage Sep 18, 2026 05:00-07:00 EDT

Please be advised that Carolina Hall will undergo a scheduled network upgrade on Friday, September 18, 2026, between 5:00 AM and 7:00 AM. Network services throughout the building will be completely offline during this maintenance window. Full network connectivity is expected to be restored and back to normal operation by 7:00 AM.
Posted on Aug 20, 2026 - 11:21 EDT
Aug 30, 2026

No incidents reported today.

Aug 29, 2026
ConnectCarolina Student Administration outage for Fall 2026 Census from 5pm - midnight
Completed - The scheduled maintenance has been completed.
Aug 29, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 17:00 EDT
Scheduled - ConnectCarolina Student Administration Outage for Census processing. For more details visit the ConnectCarolina Census Outage page.
Aug 5, 10:03 EDT
TEACH Charlotte 2020 Network Problem Detected
Resolved - This incident has been resolved.
Aug 29, 18:48 EDT
Update - Site contact has been notified and will investigate.
Aug 29, 16:50 EDT
Investigating - Our monitoring tools have indicated a possible network issue at TEACH Charlotte 2020. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 29, 16:17 EDT
IAM - Post-Census PeopleSoft to IAM Bulk Load
Completed - The scheduled maintenance has been completed.
Aug 29, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 09:30 EDT
Scheduled - Push all student records from Campus Solutions to Directory-Manager after Census activities are complete. This happens for Fall, Spring, Summer I and Summer II semesters. We will release 3,500 updates per hour. After this data push, all privacy flags should be cleared for first-time students who have not chosen FERPA privacy. During this data load, updates to LDAP and AD may be slower than usual.
Aug 29, 09:27 EDT
Aug 28, 2026
Performing maintenance on VPN concentrators
Completed - The scheduled maintenance has been completed.
Aug 28, 22:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 22:00 EDT
Scheduled - We are performing basic maintenance on the UNC VPN concentrators. No outage is expected. Should anyone notice issues, please report them to the Service Desk.
Aug 27, 22:58 EDT
Rebooting Phillips-2 Wireless Controller
Completed - The scheduled maintenance has been completed.
Aug 28, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 17:01 EDT
Scheduled - The Aruba wireless controller Phillips-2 (172.27.153.82) is going to be rebooted between 5-6pm. Clients should feel no impact as the APs tunneled to that controller will load balance over to their secondary controller they are tunneled to.
Aug 28, 16:47 EDT
GitLab maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 03:00 EDT
Scheduled - Standard patching is being performed on the ITS GitLab environments.
Aug 27, 11:52 EDT
Aug 27, 2026
Performing maintenance on VPN concentrators
Completed - The scheduled maintenance has been completed.
Aug 27, 22:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 22:00 EDT
Scheduled - We are performing basic maintenance on the UNC VPN concentrators. No outage is expected. Should anyone notice issues, please report them to the Service Desk.
Aug 26, 14:35 EDT
Business School Eduroam and PSK Vlan MIgration
Completed - The scheduled maintenance has been completed.
Aug 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 05:00 EDT
Scheduled - The Wireless team will be migrating these networks to a use a new NAT'd vlan. Clients connected to the Eduroam or 25-26-UNC-PSK wireless networks will see new addresses using the 10.23.0.0/16 and 10.24.0.0/19 ranges respectively. Anyone connected at the time of the change will experience a brief client disruption.
Aug 26, 09:16 EDT
Fabric Switch Firmware Upgrade
Completed - The scheduled maintenance has been completed.
Aug 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 05:01 EDT
Scheduled - To resolve a known issue we are upgrading the fabric switch firmware. All Residential buildings and Peabody will experience a brief outage while the switches reload.

In addition, wireless traffic as a whole may experience a similar interruption, however this isn't expected.
Aug 24, 16:01 EDT
Infoblox Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 05:00 EDT
Scheduled - The Infoblox Grid will undergo maintenance but not user impact is expected.
Aug 12, 09:17 EDT
Grimes Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Aug 27, 05:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Grimes Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 27, 05:06 EDT
Aug 26, 2026
ACCT.ITSAPPS.UNC.EDU services degraded / TDX 455736
Resolved - This incident has been resolved.
Aug 26, 11:42 EDT
Update - We are continuing to investigate this issue.
Aug 26, 10:48 EDT
Investigating - TDX Ticket opened #455736 and security is investigating issue at this time.
Aug 26, 10:44 EDT
Carolina CloudApps Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 00:15 EDT
Scheduled - Standard platform patching is being performed on the environment.
Aug 26, 00:10 EDT
Tableau Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 03:00 EDT
Scheduled - Updating SSL certificates.
Aug 18, 17:43 EDT
TEACCH - Greenville Network Problem Detected
Resolved - This incident has been resolved.
Aug 26, 02:59 EDT
Investigating - Our monitoring tools have indicated a possible network issue at TEACCH - Greenville. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 26, 01:10 EDT
Aug 25, 2026
Infoblox Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 05:00 EDT
Scheduled - The Infoblox Grid will undergo maintenance but not user impact is expected.
Aug 12, 09:16 EDT
Aug 24, 2026

No incidents reported.

Aug 23, 2026
Issue Detected with TeamDynamix
Resolved - This inicdent has been resolved.

All services have bee restored at this time.


Aug 23, 01:13 EDT
Update - TeamDynamix is currently offline. Admins are following up with the vendor at this time to open a case for investigation. Updates will be provided as they become available.
Aug 23, 00:25 EDT
Investigating - Monitoring systems are indicating a possible issue with one or more of our services. The ITS Operations Center is validating and engaging relevant teams. More information with be posted as it becomes available.
Aug 23, 00:01 EDT
Aug 22, 2026
Loudermilk Center for Excellence Network Problem Detected
Resolved - This incident has been resolved.
Aug 22, 16:10 EDT
Identified - Energy Services is doing scheduled power work that is impacting this location.
Aug 22, 13:25 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Loudermilk Center for Excellence. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 22, 13:22 EDT
Aug 21, 2026
American Tobacco - Washington Building Network Problem Detected
Resolved - This incident has been resolved.
Aug 21, 19:14 EDT
Investigating - Our monitoring tools have indicated a possible network issue at American Tobacco - Washington Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 21, 19:13 EDT
Splunk App Maintenance
Completed - The scheduled maintenance has been completed.
Aug 21, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 07:00 EDT
Scheduled - Standard patching is being performed on Splunk Apps.
Aug 20, 14:03 EDT
IMS Coastal Processes Environmental Health Lab Network Problem Detected
Resolved - This incident has been resolved.
Aug 21, 01:22 EDT
Investigating - Our monitoring tools have indicated a possible network issue at IMS Coastal Processes Environmental Health Lab. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 21, 00:06 EDT
Aug 20, 2026

No incidents reported.

Aug 19, 2026
GitLab maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 03:00 EDT
Scheduled - Critical security patch on ITS GitLab environments.
Aug 18, 10:07 EDT
Aug 18, 2026
Peabody Hall Network Problem Detected
Resolved - This incident has been resolved.
Aug 18, 10:26 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Peabody Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 18, 10:24 EDT
Kenan Stadium Pressbox (South Side) Network Problem Detected
Resolved - This incident has been resolved.
Aug 18, 10:10 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Kenan Stadium Pressbox (South Side). Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 18, 08:30 EDT
Aug 17, 2026
Trailer 49 Network Problem Detected
Resolved - This incident has been resolved.
Aug 17, 22:05 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Trailer 49. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 17, 20:26 EDT
Aug 16, 2026
Kenan Football Center, Frank H Network Problem Detected
Resolved - This incident has been resolved.
Aug 16, 23:48 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Kenan Football Center, Frank H. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Aug 16, 22:21 EDT
← Incident History Powered by Atlassian Statuspage