PREMIUM Communicator and UC-One clients upgraded to PING

Scheduled for Jun 13, 17:00 EDT  -  Jun 14, 00:00 EDT

Scheduled

The Communicator and UC-One Connect soft client applications are being replaced by a new software called PING. Communicator licenses will be transferred to the new PING application in a phased rollout this spring.

Need to know:

The Communicator and UC-One Connect soft client applications are no longer supported by the vendor and will be replaced by a new software called PING.

Communicator clients will not be uninstalled automatically and should be manually removed from your devices.

This change will not impact voicemail.

The phased transition to replace Premium Communicator (Desktop) and UC-One connect (mobile) clients begins February 7, 2025.

This 1st transition will impact Information Technology Services (ITS). Only phone lines that currently subscribe to Communicator will be impacted.

For more information visit https://go.unc.edu/PING/, or submit a telephone service request.

Migration dates:

June 13, 2025:
School of Medicine
Posted Feb 03, 2025 - 11:09 EST
This scheduled maintenance affects: Other Services.