UNC Chapel Hill - ITS Status

All Systems Operational

CloudApps Operational

ConnectCarolina Operational

Finance Operational

HR/Payroll Operational

ImageNow Operational

Infoporte Operational

PCard Operational

Portal Operational

SAS VA Operational

Student Administration Operational

Web Travel Operational

Databases Operational

ibiblio Operational

Identity Management Operational

Onyen Authentication Operational

Guest ID Authentication Operational

Duo Two-Step Verification Operational

Multi-Factor Authentication (MFA) Operational

Password Management Operational

Onyen Creation Operational

Guest ID Creation Operational

LDAP Operational

Listserv Operational

Network Operational

Campus Location(s) Operational

Remote Location(s) Operational

Data Center Location(s) Operational

Campus Wireless Network Operational

DHCP Operational

DNS Operational

F5 Load Balancer Operational

Firewall Operational

Network Authentication Operational

Network Time Protocol Operational

VPN Operational

Voice Messaging Operational

Office 365 Operational

Pharos CCI Printing Operational

Qualys Operational

Remedy Operational

Research Computing Operational

RC Database Operational

Virtual Computing Lab (VCL) Operational

Sakai Operational

ServiceNow Operational

Splunk Operational

TIM Operational

Virtual Lab Operational

UCS Virtualization Infrastructure Operational

Web Operational

CarolinaGo Operational

WordPress Operational

www.unc.edu Operational

Windows Services Operational

xMatters Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 30, 2020

No incidents reported today.

May 29, 2020

No incidents reported.

May 28, 2020

VPN Upgrade

Completed - The scheduled maintenance has been completed.
May 28, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:00 EDT

Scheduled - The software on the VPN concentrators for user VPN connections will be upgraded from 5:00AM-7:00AM. Any existing connections that are disconnected may need to be manually reconnected.
May 22, 09:30 EDT

May 27, 2020

VPN Upgrade

Completed - The scheduled maintenance has been completed.
May 27, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:00 EDT

Scheduled - The software on the VPN concentrators for site-to-site VPNs to remote sites will be upgraded from 5:00AM-7:00AM. Any existing connections that are disconnected should automatically reconnect.
May 22, 09:28 EDT

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

Qualys

Resolved - This incident has been resolved.
May 22, 21:57 EDT

Identified - Qualys is experiencing a degradation of service. The vendor is aware of the problem and working to resolve it. See https://status.qualys.com for details on the status of US Platform 1.
May 22, 11:35 EDT

May 21, 2020

Qualys Cloud Platform Operations is currently investigating an issue

Resolved - This incident has been resolved.
May 21, 06:35 EDT

May 20, 2020

May 19, 2020

No incidents reported.

May 18, 2020

Routine change to selfservice.unc.edu

Completed - The scheduled maintenance has been completed.
May 18, 08:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 08:01 EDT

Scheduled - Emergency service maintenance will be performed on selfservice.unc.edu beginning 05/18/2020 08:00 AM EDT.
Release a new version of selfservice.unc.edu with minimum impact to end-users. The change will be released in a rolling fashion, one node at a time, so the impact to users should be minimal, if any.
May 18, 07:44 EDT

May 17, 2020

Qualys Scan Delays

Resolved - This incident has been resolved.
May 17, 22:46 EDT

Investigating - Qualys is experiencing a degradation of service. The vendor is aware of the problem and working to resolve it. See https://status.qualys.com for details on the status of US Platform 1.
May 17, 09:15 EDT

May 16, 2020

ConnectCarolina Census

Completed - The scheduled maintenance has been completed.
May 16, 00:20 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 17:20 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
May 15, 17:19 EDT