Scheduled - Some UNC One Card services will be temporarily unavailable -- Pharos Printing, Laundry and Vending
Jan 25, 16:40 EST

Scheduled - During the outage, you will not be able to:

Create or change an Onyen or Guest ID or change your password
Update your listing in the online directory to include emergency contact and phone number for Alert Carolina
PID Create
PID Inquiry
Create or change Guest ID passwords
Jan 22, 17:39 EST

Scheduled - We noticed the main campus core router had several failure of consistency checks. Per vendor's recommendation, the chassis needs to be rebooted to prevent possible service degradation. The change should have no production traffic impact.
Jan 22, 06:00 EST

Scheduled - To increase security in SSO, the Strict-Transport-Security header timeout period will be increased from 0 to 5 minutes
Jan 21, 17:08 EST

Scheduled - Emergency service maintenance will be performed on the ITS LDAP server cluster. We will adjust the database cache on two LDAP servers tonight, to bring them in line with the other servers in the cluster. There will be 2 LDAP servers in the cluster at all times during this maintenance window, so there should be no significant impact on service.
Jan 18, 20:04 EST

Scheduled - In an attempt to resolve some widespread issues of clients getting disconnected in ResNet, we are enabling a feature for access points in ResNet that will destabilize the service for up to 2 hours. We apologize for the disruption, but this has been determined as a necessary step by Aruba engineers. Folks in ResNet may lose wireless during this period, although we do not expect the outage to last for the full period of time.
Jan 14, 15:58 EST

Scheduled - We will be upgrading to version 8.3.3 of XMC which will result in an outage of NIT/PIT/Isolation Tool. This is being done to fix bugs and add functionality.

Please contact the ITS Service Desk at 962-HELP with any questions by referencing Change Request# CHG0031295.
Jan 8, 09:49 EST

Scheduled - We will be replacing the TimeMachine branded NTP stratum 1 server with a Securesync NTP stratum 1 server and moving to an OSPF Anycast scheme (retaining the same IP address for clock1.unc.edu).

Please contact the ITS Service Desk at 962-HELP with any questions by referencing Change Request# CHG0031310.
Jan 8, 09:47 EST

Scheduled - During the Manning data center outage on December 18, 2019, it came to our attention that some of the APs in ITS Franklin that were joined to a controller located in ITS Manning did not failover to their standby controller as designed. This controller is running a newer version of ArubaOS code and therefore may have bugs that may have caused or contributed to the problems that we saw. We need to test failover in a more controlled setting to determine if the newer code is the issue or if other variables that existed during the data center outage might have contributed to the problem.

During this test, we will attempt to simulate the failure, and access points in ITS Manning and ITS Franklin may be unavailable for a period of time.

Please contact the ITS Service Desk at 962-HELP with any questions by referencing Change Request# CHG0031331.
Jan 8, 10:03 EST