Investigating - We are currently investigating this issue.
Mar 29, 2023 - 09:35 EDT
Canvas ? Operational
CloudApps ? Operational
ConnectCarolina Operational
Finance Operational
HR/Payroll ? Operational
ImageNow Operational
Infoporte Operational
PCard Operational
Portal Operational
SAS VA Operational
Student Administration Operational
Web Travel Operational
Databases Operational
ibiblio Operational
Identity Management Operational
Onyen Authentication Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Listserv Operational
Network Partial Outage
Campus Location(s) Partial Outage
Remote Location(s) Operational
Data Center Location(s) Operational
Campus Wireless Network Partial Outage
DHCP Operational
DNS Operational
F5 Load Balancer Operational
Firewall Operational
Network Authentication Operational
Network Time Protocol Operational
VPN Operational
Voice Messaging ? Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Pharos CCI Printing ? Operational
Qualys Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Sakai Operational
ServiceNow Operational
Splunk Operational
TIM Operational
Virtual Lab ? Operational
UCS Virtualization Infrastructure Operational
Web Operational
CarolinaGo Operational
WordPress ? Operational
www.unc.edu Operational
Windows Services Operational
xMatters Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2023

Unresolved incident: Mary Ellen Jones Network Connectivity Issues.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023
Resolved - We have mitigated the issue with Mac Zoom Rooms users being unable to join Microsoft Teams meetings. A new Mac client will be released to address this issue but If you are currently encountering the issue you may contact our support team who can provide the new version of the Mac client.
Mar 21, 19:42 PDT

Mar 21, 22:58 EDT
Identified - We have identified the issue where Mac Zoom Rooms users are unable to join Microsoft Teams meetings. We will continue to provide updates as we have them.
Mar 20, 2023 - 19:52 PDT

Mar 20, 23:17 EDT
Update - We continue to investigate the issue with Microsoft support and will provide updates as we have them.
Posted 4 minutes ago. Mar 20, 2023 - 18:30 PDT

Mar 20, 21:36 EDT
Investigating - We are currently investigating this issue.
Mar 20, 07:39 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 05:00 EDT
Scheduled - Scheduled service maintenance will be performed on Network: Core Routing beginning 03/21/2023 05:00 AM EDT and ending 03/21/2023 07:00 AM EDT. Please contact the ITS Service Desk at 962-HELP with any questions by referencing Change Request# CHG0040465. This change is to upgrade both campus border and campus backbone routers to a new stable code level. This is the third of the total 4 similar changes for campus core routers. The first two went well for main campus, Med. school, ResNET and wireless. We do not expect service outage during the change window, however; traffic will failover to another chassis/path in the pair during the upgrading process. Visit https://itsstatus.unc.edu to track the current operations state of ITS services.
Mar 1, 16:03 EST
Mar 20, 2023
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.