All Systems Operational
CloudApps ? Operational
ConnectCarolina Operational
Finance Operational
HR/Payroll ? Operational
ImageNow Operational
Infoporte Operational
PCard Operational
Portal Operational
SAS VA Operational
Student Administration Operational
Web Travel Operational
Databases Operational
ibiblio Operational
Identity Management Operational
Onyen Authentication Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Multi-Factor Authentication (MFA) Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Location(s) Operational
Data Center Location(s) Operational
Campus Wireless Network Operational
DHCP Operational
DNS Operational
F5 Load Balancer Operational
Firewall Operational
Network Authentication Operational
Network Time Protocol Operational
VPN Operational
Voice Messaging ? Operational
Office 365 Operational
Pharos CCI Printing ? Operational
Qualys Operational
Remedy Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Sakai Operational
ServiceNow Operational
Splunk Operational
TIM Operational
Virtual Lab ? Operational
UCS Virtualization Infrastructure Operational
Web Operational
CarolinaGo Operational
WordPress ? Operational
www.unc.edu Operational
Windows Services Operational
xMatters Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Emergency service maintenance will be performed on Network: Core Routing beginning 08/06/2020 06:00 AM EDT and ending by 7:00 AM EDT. No outage is expected, but it is possible that phone calls during that time could be dropped.
Posted on Aug 5, 13:14 EDT
Past Incidents
Aug 5, 2020
Resolved - This incident has been resolved.
Aug 5, 13:25 EDT
Monitoring - Around 10:10am the ITS Manning Datacenter experienced a loss of all cooling. Cooling was restored around 10:40am. We are currently waiting for temperatures in the datacenter to stabilize.
Aug 5, 11:24 EDT
Resolved - This incident has been resolved.
Aug 5, 05:10 EDT
Investigating - Qualys is experiencing a degradation of service. The vendor is aware of the problem and working to resolve it. See https://status.qualys.com for details on the status of US Platform 1.
Aug 5, 02:13 EDT
Aug 4, 2020
Resolved - This incident has been resolved.
Aug 4, 08:25 EDT
Investigating - US Platform 1: Some of the VM/PC Scans staying in Loading state for a longer time (IM-4235).
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing some of the VM/PC Scans to stay in a Loading state for a longer time. Further updates will be shared as they become available.
Reference Ticket for this incident is IM-4235.
Aug 4, 00:44 PDT
Aug 4, 03:50 EDT
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020
Resolved - We have resolved the issue causing a small subset of meetings being split into multiple meetings. We will continue to monitor and provide updates as we have them.
Aug 1, 05:06 EDT
Identified - According to the vendor (Zoom): "We are continuing to work to resolve the issue causing a small subset of meetings being split into multiple meetings. We will provide an update as soon as we have a resolution to this issue."
Jul 31, 18:25 EDT
Investigating - Zoom has identified the issue causing participants joining a meeting being split into multiple meetings with the same meeting ID. We will continue to provide updates as we have them.
Jul 31, 14:45 EDT
Jul 31, 2020
Resolved - Power to this location has been restored.
Jul 31, 21:00 EDT
Identified - There is a power outage that is impacting Kenan Football Stadium. Electrical Distribution is working with the onsite Facilities team to resolve this issue. No ETA at this time on when power will be restored.
Jul 31, 17:15 EDT
Resolved - Power has been restored at this location and all networking devices are responding normally.
Jul 31, 16:59 EDT
Investigating - One of the two building entrance switches at Phillips hall is down due to a partial power outage; causing network connectivity issues. Network administrators are investigating the issue and will post more details as they become available.
Jul 31, 16:02 EDT
Jul 30, 2020
Resolved - This incident has been resolved.
Jul 30, 03:16 EDT
Monitoring - Power has been restored to Craig North. We will continue to monitor the situation.
Jul 30, 02:51 EDT
Identified - We are aware that Craig North is currently experiencing building electrical issues. Campus personnel are currently working to resolve the situation and a generator is being dispatched to help maintain building power.
Jul 30, 02:35 EDT
Jul 29, 2020

No incidents reported.

Jul 28, 2020
Resolved - This incident has been resolved.
Jul 28, 19:25 EDT
Investigating - Qualys is experiencing a degradation of service. The vendor is aware of the problem and working to resolve it. See https://status.qualys.com for details on the status of US Platform 1.
Jul 28, 18:55 EDT
Resolved - This incident has been resolved.
Jul 28, 17:57 EDT
Identified - We are seeing stability return to most services. Akamai DNS forwarders experienced a significant outage and have been temporarily removed from campus DNS configuration.
Jul 28, 17:15 EDT
Investigating - We are currently investigating this issue.
Jul 28, 16:52 EDT
Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020
Completed - The scheduled maintenance has been completed.
Jul 25, 23:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 22:01 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 25, 19:51 EDT
Jul 24, 2020

No incidents reported.

Jul 23, 2020
Resolved - Power has been restored to these locations at this time.
Jul 23, 20:35 EDT
Investigating - There is a power outage that is currently impacting Carrington Hall, Botanical Gardens and Outdoor Education Center. Botanical Gardens and Outdoor Education are part of a larger Duke Power outage.
Jul 23, 20:21 EDT
Jul 22, 2020
Resolved - This incident has been resolved.
Jul 22, 18:46 EDT
Investigating - There is an unexpected service outage impacting CloudApps. Appropriate groups are aware and investigating the issue.
Jul 22, 18:07 EDT