UNC Chapel Hill - ITS Status

All Systems Operational

CloudApps Operational

ConnectCarolina Operational

Finance Operational

HR/Payroll Operational

ImageNow Operational

Infoporte Operational

PCard Operational

Portal Operational

SAS VA Operational

Student Administration Operational

Web Travel Operational

Databases Operational

ibiblio Operational

Identity Management Operational

Onyen Authentication Operational

Guest ID Authentication Operational

Duo Two-Step Verification Operational

Multi-Factor Authentication (MFA) Operational

Password Management Operational

Onyen Creation Operational

Guest ID Creation Operational

LDAP Operational

Listserv Operational

Network Operational

Campus Location(s) Operational

Remote Location(s) Operational

Data Center Location(s) Operational

Campus Wireless Network Operational

DHCP Operational

DNS Operational

F5 Load Balancer Operational

Firewall Operational

Network Authentication Operational

Network Time Protocol Operational

VPN Operational

Voice Messaging Operational

Office 365 Operational

Pharos CCI Printing Operational

Qualys Operational

Remedy Operational

Research Computing Operational

RC Database Operational

Virtual Computing Lab (VCL) Operational

Sakai Operational

ServiceNow Operational

Splunk Operational

TIM Operational

Virtual Lab Operational

UCS Virtualization Infrastructure Operational

Web Operational

CarolinaGo Operational

WordPress Operational

www.unc.edu Operational

Windows Services Operational

xMatters Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2020

No incidents reported today.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

TIM upgrade 8.1.6

Completed - The scheduled maintenance has been completed.
Oct 17, 20:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:00 EDT

Scheduled - We will be upgrading TIM to version 8.1.6 on Saturday 10/17/2020. There will be an outage associated with this upgrade
Oct 16, 15:06 EDT

Identity Management database maintenance

Completed - The scheduled maintenance has been completed.
Oct 17, 17:00 EDT

Update - Warpwire video recordings in Sakai are also impacted by this maintenance.
Oct 17, 12:24 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:01 EDT

Scheduled - Upgrades to backend databases will impact password changes, Guest ID and Onyen creation.
Oct 16, 14:17 EDT

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

Qualys

Resolved - This incident has been resolved.
Oct 14, 14:49 EDT

Identified - Qualys is experiencing a degradation of service. The vendor is aware of the problem and working to resolve it. See https://status.qualys.com for details on the status of US Platform 1.
Oct 14, 10:51 EDT

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

PIT/NIT and ONYEN registration

Completed - The scheduled maintenance has been completed.
Oct 8, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 06:01 EDT

Scheduled - We will be upgrading backend services that will affect PIT/NIT and ONYEN registration during this time.
Oct 7, 13:08 EDT

Oct 7, 2020

Microsoft Reporting Issues With Office 365

Resolved - This incident has been resolved.
Oct 7, 18:48 EDT

Investigating - At 10/07/2020 02:48 PM EDT an issue was detected with Office 365. Microsoft acknowledges issue with Office 365. Updates may be found here: status.office.com
Oct 7, 15:22 EDT

Zoom Reporting Issues

Resolved - This incident has been resolved.
Oct 7, 17:08 EDT

Investigating - Zoom is currently reporting issues connecting to meetings and webinars. See status.zoom.us
Oct 7, 16:41 EDT

School of Medicine Wireless

Resolved - This incident has been resolved.
Oct 7, 10:28 EDT

Identified - Users are reporting issues connecting to the wireless network in the School of Medicine. ITS staff are investigating.
Oct 7, 09:17 EDT