UNC Chapel Hill - ITS Status

All Systems Operational

CloudApps Operational

ConnectCarolina Operational

Finance Operational

HR/Payroll Operational

ImageNow Operational

Infoporte Operational

PCard Operational

Portal Operational

SAS VA Operational

Student Administration Operational

Web Travel Operational

Databases Operational

ibiblio Operational

Identity Management Operational

Onyen Authentication Operational

Guest ID Authentication Operational

Duo Two-Step Verification Operational

Multi-Factor Authentication (MFA) Operational

Password Management Operational

Onyen Creation Operational

Guest ID Creation Operational

LDAP Operational

Listserv Operational

Network Operational

Campus Location(s) Operational

Remote Location(s) Operational

Data Center Location(s) Operational

Campus Wireless Network Operational

DHCP Operational

DNS Operational

F5 Load Balancer Operational

Firewall Operational

Network Authentication Operational

Network Time Protocol Operational

VPN Operational

Voice Messaging Operational

Office 365 Operational

Pharos CCI Printing Operational

Qualys Operational

Remedy Operational

Research Computing Operational

RC Database Operational

Virtual Computing Lab (VCL) Operational

Sakai Operational

ServiceNow Operational

Splunk Operational

TIM Operational

Virtual Lab Operational

UCS Virtualization Infrastructure Operational

Web Operational

CarolinaGo Operational

WordPress Operational

www.unc.edu Operational

Windows Services Operational

xMatters Operational

Other Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2019

Campus Network Issues

Resolved - This incident has been resolved.
Oct 23, 14:43 EDT

Update - We are currently running on only one link to our ISP due to some fiber damage done to one side of the ring.
Oct 23, 12:59 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 13:58 EDT

Investigating - We are currently investigating campus network issues.
Oct 22, 13:10 EDT

Morehead Planetarium Power/Network Outage

Completed - The scheduled maintenance has been completed.
Oct 23, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 06:00 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 22, 16:55 EDT

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

Microsoft Two Factor Authentication issue

Resolved - This incident has been resolved.
Oct 18, 15:28 EDT

Update - Update from Microsoft: "We've taken multiple actions to mitigate impact and are working to validate service restoration. In parallel, we're continuing to review system logs and service telemetry to better understand the underlying root cause."
Oct 18, 15:28 EDT

Update - Microsoft reports they have confirmed via telemetry and reports from some of the affected customers that service has recovered for a majority of impacted users. We are continuing to monitor https://status.office.com/
Oct 18, 13:45 EDT

Monitoring - Microsoft has confirmed they are investigating a global issue with two factor authentication affecting users ability to login to Office 365 services. IT staff are implementing a whitelist for campus like the fall of last year; expect the whitelist of campus addresses to take effect by 11:45am.
Oct 18, 11:41 EDT

MFA appears to be not working for multiple users. We have opened a case with MS #119101824001890.

Resolved - This incident has been resolved.
Oct 18, 11:42 EDT

Update - Microsoft has confirmed they are investigating a global issue with two factor authentication affecting users ability to login to Office 365 services. IT staff are implementing a whitelist for campus like the fall of last year; expect the whitelist of campus addresses to take effect by 11:45am.
Oct 18, 11:39 EDT

Monitoring - Microsoft is investigating issues where users may be unable to access the admin center when using MFA. We'll provide an update shortly.
Oct 18, 10:51 EDT

Identified - Business impact: Users who are on non UNC systems and Users who have not saved authentication tokens.
Oct 18, 10:34 EDT

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.