All Systems Operational
CloudApps ? Operational
ConnectCarolina Operational
Finance Operational
HR/Payroll ? Operational
ImageNow Operational
Infoporte Operational
PCard Operational
Portal Operational
SAS VA Operational
Student Administration Operational
Web Travel Operational
Databases Operational
ibiblio Operational
Identity Management Operational
Onyen Authentication Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Location(s) Operational
Data Center Location(s) Operational
Campus Wireless Network Operational
DHCP Operational
DNS Operational
F5 Load Balancer Operational
Firewall Operational
Network Authentication Operational
Network Time Protocol Operational
VPN Operational
Voice Messaging ? Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Pharos CCI Printing ? Operational
Qualys Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Sakai Operational
ServiceNow Operational
Splunk Operational
TIM Operational
Virtual Lab ? Operational
UCS Virtualization Infrastructure Operational
Web Operational
CarolinaGo Operational
WordPress ? Operational
www.unc.edu Operational
Windows Services Operational
xMatters Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 18, 2022
Resolved - Emergency service maintenance on LDAP Administration was completed. Please contact the ITS Service Desk at 962-HELP with any questions by referencing Change Request# CHG0039023.
Aug 18, 11:54 EDT
Identified - Emergency service maintenance will be performed on LDAP Administration beginning 08/18/2022 10:00 AM EDT.
Aug 18, 10:10 EDT
Aug 17, 2022

No incidents reported.

Aug 16, 2022
Resolved - This incident has been resolved.
Aug 16, 03:30 EDT
Investigating - We have identified reports of a subset of users being unable to access Zoom Web Portal and Client. We are currently investigating and will provide updates as we have them.
Aug 16, 02:02 EDT
Aug 15, 2022
Resolved - This incident has been resolved.
Aug 15, 09:53 EDT
Monitoring - Current Status: Service Disruption to Panopto NA Cloud as of 06:47 8/15/2022.

Affected Infrastructure
Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations
Locations: North America (NA)

Update:
The Panopto NA Cloud is now currently operational. Continuing to monitor.

Aug 15, 07:37 EDT
Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Resolved - This incident has been resolved.
Aug 11, 17:18 EDT
Investigating - Qualys is experiencing a degradation of service. The vendor is aware of the problem and working to resolve it. See https://status.qualys.com for details on the status of US Platform 1
Aug 10, 22:13 EDT
Aug 10, 2022
Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 17:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 17:00 EDT
Scheduled - Scheduled service maintenance will be performed on selfservice.unc.edu beginning 08/09/2022 05:00 PM EDT and ending 08/09/2022 05:01 PM EDT. Please contact the ITS Service Desk at 962-HELP with any questions by referencing Change Request# CHG0038879.
Aug 9, 16:48 EDT
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 08:23 EDT
Monitoring - A fix is in place and updates will be sent as they become available.
Aug 4, 07:58 EDT
Identified - The issue has been identified and a fix is being implemented. Patches are being rolled back and service is being restored.
Aug 4, 07:30 EDT