All Systems Operational
CloudApps ? Operational
ConnectCarolina Operational
Finance Operational
HR/Payroll ? Operational
ImageNow Operational
Infoporte Operational
PCard Operational
Portal Operational
SAS VA Operational
Student Administration Operational
Web Travel Operational
Databases Operational
ibiblio Operational
Identity Management Operational
Onyen Authentication Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Location(s) Operational
Data Center Location(s) Operational
Campus Wireless Network Operational
DHCP Operational
DNS Operational
F5 Load Balancer Operational
Firewall Operational
Network Authentication Operational
Network Time Protocol Operational
VPN Operational
Voice Messaging ? Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Pharos CCI Printing ? Operational
Qualys Operational
Remedy Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Sakai Operational
ServiceNow Operational
Splunk Operational
TIM Operational
Virtual Lab ? Operational
UCS Virtualization Infrastructure Operational
Web Operational
CarolinaGo Operational
WordPress ? Operational
www.unc.edu Operational
Windows Services Operational
xMatters Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 28, 2022

No incidents reported today.

Jan 27, 2022

No incidents reported.

Jan 26, 2022
Resolved - This incident has been resolved.
Jan 26, 17:48 EST
Investigating - We are currently investigating this issue.
Jan 26, 17:44 EST
Resolved - This incident has been resolved.
Jan 26, 14:50 EST
Monitoring - Qualys Cloud Platform Operations has implemented a fix for the issue with Cloud Agent processing. The lag is on a reducing trend and we are monitoring. See https://status.qualys.com for details on the status of US Platform 1
Jan 26, 11:56 EST
Identified - Qualys is experiencing a degradation of service. The vendor is aware of the problem and working to resolve it. See https://status.qualys.com for details on the status of US Platform 1.
Jan 26, 11:18 EST
Completed - The scheduled maintenance has been completed.
Jan 26, 10:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 10:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 25, 15:59 EST
Resolved - This incident has been resolved.
Jan 26, 09:48 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 26, 08:34 EST
Investigating - Qualys Cloud Platform Operations is currently investigating an issue causing delays with Cloud Agent processing on US Platform 1. Users will get delayed VM and PC scan data
Jan 26, 06:35 EST
Jan 25, 2022
Completed - The scheduled maintenance has been completed.
Jan 25, 00:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 17:16 EST
Scheduled - Faculty, students and staff will not be able to access or use ConnectCarolina during this outage for any student action such as viewing class schedules or updating personal information.

These companion systems will not be available during the outage:

Access from ConnectCarolina to Bill Pay
Parent proxies to view student data
Access to ConnectCarolina from the CarolinaGO mobile app
Access from ConnectCarolina to Credentials, Coursicle, CollegeScheduler
Proxy and Authorized Users (third party) Creation and Access
Jan 24, 17:13 EST
Jan 24, 2022
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Resolved - This incident has been resolved.
Jan 19, 02:35 EST
Update - Outage Update from Electrical Distribution Services (EDS):
EDS found the fault near the President's house, Kenan, Mciver, Alderman, Graham & Hortense, and Spencer Halls. These buildings will be offline for a longer period of time. Extra EDS personnel are coming on-site to repair and restore these loads.

Building(s) Impacted
Abernethy, Ackland Art Museum, Alderman, Alexander, Alumni, Aycock, Battle Hall, Carolina Inn, Chapman Hall, Connor, Evergreen, Fire Pump/Hot Water Loop (Joyner), Gardner, Gerrard, Graham RH, Graham Memorial, Hanes, Hanes Art Center, Hickerson House, Hill, Howell, Hyde Hall (Arts and Humanities), Joyner, Kenan RH, Kenan Music Bldg., Lewis, Love House & Hutchins Forum, McIver, Memorial Hall, Morehead Planetarium, New East, New West, Old East, Old West, Person, Pettigrew Hall, Porthole, President's Garage Apt, Smith, Spencer, Swain, UNC System President's House, Vance Hall, Winston
Jan 18, 22:56 EST
Update - Buildings Impacted:

Abernethy, Ackland Art Museum, Alderman, Alexander, Alumni, Aycock, Battle Hall, Carolina Inn, Chapman Hall, Connor, Evergreen, Fire Pump/Hot Water Loop (Joyner), Gardner, Gerrard, Graham RH, Graham Memorial, Hanes, Hanes Art Center, Hickerson House, Hill, Howell, Hyde Hall (Arts and Humanities), Joyner, Kenan RH, Kenan Music Bldg., Lewis, Love House & Hutchins Forum, McIver, Memorial Hall, Morehead Planetarium, New East, New West, Old East, Old West, Person, Pettigrew Hall, Porthole, President's Garage Apt, Smith, Spencer, Swain, UNC System President's House, Vance Hall, Winston
Jan 18, 19:08 EST
Investigating - At approximately 6:15pm UNC Campus Police confirmed a large power outage on North Campus affecting various campus locations and affecting Network connectivity in those areas.
Jan 18, 18:24 EST
Jan 18, 2022
Resolved - This incident has been resolved.
Jan 18, 23:24 EST
Investigating - There is a planned software version upgrade of the UNC One Card Production Server environment occurring tonight, 1-18 from 7pm – 10 pm. This may affect several One Card services temporarily. Outage will most likely not last the entire 3 hour window.
Jan 18, 20:15 EST
Resolved - Zoom posted on the status page that the issue has been resolved.
Jan 18, 12:43 EST
Monitoring - Zoom posted on the status page "We have resolved the issue causing users of split meetings for Zoom Meetings and Zoom Webinars. We will continue to monitor and provide updates as we have them. "
Jan 18, 11:55 EST
Investigating - Zoom status page indicates reports of split meetings for Zoom Meetings and Zoom Webinars. Engineers are currently investigating. Zoom will post updates when available.
Jan 18, 11:50 EST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Resolved - Vendor has returned their service status to Operational.
Jan 14, 17:59 EST
Identified - Zoom status page indicates they are experiencing delays with SMS for two-factor authentication (2FA) and Registration. There is currently no work around for 2FA; however, for registration please use phone call instead.
They are currently working with their underlying partners to restore services.
Jan 14, 11:54 EST