Incorrect Zoom Cloud Recording Message
Identified - Because of a Zoom error, campus users of the main Zoom Workplace account are receiving a message that cloud recordings are not allowed. When users start the recording, they get a message that they have been “granted an extension” to record. 

We want to assure you that cloud recordings still work, and cloud storage is not going away. Users can still record as normal. Please disregard Zoom’s message.

Zoom posted this erroneous message as it updated the University’s license.

We are working with Zoom to remove the incorrect message. We will communicate more broadly with additional details soon.
Jul 26, 2024 - 12:29 EDT

About This Site

ITS Service Status is provided by the ITS Operations Center. Some services are updated in real time -- see the Instant Service Alerting page for details.

The full service listing is now hidden by default. To view the list of all services, click here.

CloudApps ? Operational
ConnectCarolina Operational
ConnectCarolina Finance Operational
HR/Payroll ? Operational
ImageNow Operational
Infoporte Operational
Portal Operational
Student Administration Operational
Tarheel/Ram Reports Operational
Web Travel Operational
Databases Operational
Educational Technologies Operational
Canvas ? Operational
Zoom Operational
Panopto Operational
Voicethread Operational
Sakai Operational
ibiblio.org Operational
Identity Access Management Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Single Sign On ? Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Sites Operational
Data Center ITS Operational
Data Center Hosted Operational
Campus Building Networks Operational
Wireless Operational
Campus DHCP Operational
Campus DNS Operational
F5 Load Balancing Operational
Network Access Control Operational
Network Time Protocol Operational
Campus VPN Operational
Voice Messaging ? Operational
ITS Web Proxy Operational
Network RADIUS Operational
Network Server Complex Operational
Internet Connection ? Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Carolina Print Hub ? Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Security Operational
ITS Firewall Services Operational
School of Medicine Firewall Services Operational
Main Campus Firewall Services Operational
Data Center ITS Firewall Services Operational
Endpoint Detection and Response Operational
Service Now Operational
Splunk Operational
TeamDynamix Operational
TIM Operational
Virtual Lab ? Operational
UCS Virtualization Infrastructure Operational
Web Operational
www.unc.edu Operational
alertcarolina.unc.edu Operational
CarolinaGo Operational
Tarheels.live WordPress Operational
Sites WordPress Operational
Web.unc.edu WordPress ? Operational
School of Medicine WordPress Operational
Windows Services Operational
xMatters Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ConnectCarolina Student Administration Outage on Saturday, July 27 from 6am-12pm Jul 27, 2024 06:00-12:00 EDT
ConnectCarolina Student Administration Outage. For more details visit the ConnectCarolina Student Admin Outage page.
Change Request 2978
Posted on Jul 22, 2024 - 14:02 EDT
Removing Guest-PSK Wi-Fi Jul 30, 2024 05:00-07:00 EDT
Guest-PSK Wi-Fi will be removed from all buildings that UNC-Guest was deployed to. Athletic buildings and certain remote sites (TEACCH and iQuilla) will maintain their current deployment of Guest-PSK network until further changes are necessary.
Posted on Jul 18, 2024 - 14:51 EDT
New Password for UNC-Guest-PSK Aug 13, 2024 06:00-07:00 EDT
The password for UNC-Guest-PSK has been set. Please log in to help.unc.edu to retrieve the new password.
Posted on Jul 25, 2024 - 06:08 EDT
Disable the prior year's general PSK network Aug 13, 2024 06:00-07:00 EDT
Last year's annual PSK network has been removed. Please connect to this year's PSK network.
Posted on Jul 24, 2024 - 00:10 EDT
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
We are experiencing intermittent connectivity problems for remote sites using AT&T Metro Ethernet
Resolved - AT&T successfully replaced a faulty Multiplex unit that was causing the connectivity issues to these sites.
Jul 26, 19:40 EDT
Update - We are experiencing intermittent connectivity problems for remote sites using AT&T Metro Ethernet. AT&T has been actively working on resolving the problem.

AT&T will be taking the circuits offline from 5:00 pm today until 9:00 pm this evening. During this time there will be no connectivity to the following sites:

Merritt Mill
Frank Porter Graham
Blood Lab Trailer

The status page will be updated when the work is complete.
Jul 26, 11:54 EDT
Identified - We are experiencing intermittent connectivity problems for remote sites using ATT Metro Ethernet. ATT has been actively working on resolving the problem. The following sites are impacted:

Merritt Mill
Frank Porter Graham
Blood Lab Trailer
Southport
Jul 25, 12:03 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 18:08 EDT
Identified - AT&T is replacing a faulty Multiplex unit that has caused connectivity issues at this site. Site will be down while this replacement is underway.
Jul 26, 17:15 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 17:09 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 18:08 EDT
Identified - AT&T is replacing a faulty Multiplex unit that has caused connectivity issues at this site. Site will be down while this replacement is underway.
Jul 26, 17:15 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 17:09 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 18:08 EDT
Identified - AT&T is replacing a faulty Multiplex unit that has caused connectivity issues at this site. Site will be down while this replacement is underway.
Jul 26, 17:14 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 17:09 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 16:28 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 16:23 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 16:28 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 16:23 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 16:28 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 16:23 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 15:02 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 14:59 EDT
GitLab maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 03:00 EDT
Scheduled - Standard patching is being performed on the ITS GitLab environments. An email was sent to all GitLab users with information about the version and actions developers need to take.
Jul 16, 14:31 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 00:22 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 00:14 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 00:22 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 00:14 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 00:22 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 26, 00:14 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 00:04 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 23:58 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 00:04 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 23:58 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 26, 00:04 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 23:58 EDT
Jul 25, 2024
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 22:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 21:58 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 22:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 21:57 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 22:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 21:57 EDT
Shelton Station Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 21:18 EDT
Identified - A power outage is impacting a large portion of Carrboro.
Jul 25, 16:37 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Shelton Station. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 16:25 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 20:07 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 20:01 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 20:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 20:01 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 20:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 20:01 EDT
Southport Building 2 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 16:13 EDT
Identified - This location is experiencing a power outage
Jul 23, 14:12 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Southport Building 2. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 13:27 EDT
CrowdStrike patch causing blue screen
Resolved - This incident has been resolved.

The impact of this issue has declined thanks to the work of staff and customers. Refer to the ITS Service Desk for any remaining systems needing help.
Jul 25, 13:54 EDT
Update - University IT staff continue to assist customers in returning their computers to normal operations. If you are still experiencing any blue screen loops, please contact your local IT staff or the ITS Service Desk. For the latest information, read
CrowdStrike’s post
Jul 19, 16:22 EDT
Identified - TDX # 7545
Beginning at 1:21 am ITS began to receive reports of Windows systems that were not communicating with the network. Upon investigation it has been determined that some Windows servers and Windows endpoints (desktops/laptops) running the CrowdStrike Falcon Sensor and also having a particular file installed would blue screen and loop.

CrowdStrike has provided the following manual fix and it has proven to work. PLEASE NOTE: Windows systems and endpoints with BitLocker encryption may need BitLocker recovery keys to access safe mode. Departmental support will need to be engaged to access these keys. ITS can assist departmental IT as needed.

CrowdStrike Crashing Windows
Summary
CrowdStrike is aware of reports of crashes on Windows hosts related to the Falcon Sensor.
Details
Symptoms include hosts experiencing a bugcheck\blue screen error related to the Falcon Sensor.
Current Action
CrowdStrike Engineering has identified a content deployment related to this issue and reverted those changes.

If hosts are still crashing and unable to stay online to receive the Channel File Changes, the following steps can be used to workaround this issue:

Workaround Steps:
Boot Windows into Safe Mode or the Windows Recovery Environment
Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
Locate the file matching “C-00000291*.sys”, and delete it.
Boot the host normally
Jul 19, 05:01 EDT
Investigating - The ITS Operations Center has detected an issue impacting one or more of our services. Engineers have been engaged to investigate.
Jul 19, 03:16 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 11:59 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 11:41 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 11:59 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 11:41 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 11:58 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 11:41 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 09:25 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 09:25 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 09:25 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 09:25 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 25, 09:25 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 25, 09:25 EDT
Single Sign On Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 06:00 EDT
Scheduled - Standard patching is being performed on the Single Sign On environment.
Jul 16, 14:46 EDT
MCNC Winston-Salem Node
Completed - The scheduled maintenance has been completed.
Jul 25, 03:08 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:01 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 19, 17:41 EDT
Jul 24, 2024
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 21:01 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 21:01 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 21:01 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 21:00 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 21:01 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 21:01 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 20:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 20:36 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 20:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 20:36 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 20:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 20:36 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 15:49 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 15:33 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 15:49 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 15:33 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 15:49 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 15:32 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 11:59 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 11:57 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 11:59 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 11:57 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 11:59 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 11:57 EDT
Alexander Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 06:27 EDT
Identified - Maintenance
Jul 24, 06:03 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Alexander Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 06:00 EDT
Carolina CloudApps Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:00 EDT
Scheduled - Standard platform patching is being performed on the environment.
Jul 23, 09:37 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 02:57 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 02:49 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 02:57 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 02:49 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 24, 02:57 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 24, 02:49 EDT
Jul 23, 2024
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 23:47 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 23:43 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 23:47 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 23:43 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 23:47 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 23:43 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 19:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 19:47 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 19:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 19:48 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 19:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 19:47 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 18:20 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 18:20 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 18:20 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 18:20 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 15:03 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 15:02 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 15:03 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 15:02 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 15:03 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 15:02 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 09:27 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 09:22 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 09:27 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 09:22 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 09:27 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 09:22 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 08:54 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 08:54 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 08:54 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 08:53 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 08:53 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 08:53 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 08:41 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 08:40 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 08:41 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 08:40 EDT
Sakai maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 08:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:01 EDT
Scheduled - Standard patching is being performed on the Sakai environment.
Jul 23, 06:16 EDT
Reverse Proxies
Completed - The scheduled maintenance has been completed.
Jul 23, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:01 EDT
Scheduled - Standard patching is being performed on the reverse proxy infrastructure that front-ends numerous service lines, including PeopleSoft, Splunk, Jenkins, SAS, and Tableau to name a few. User's should not notice any downtime.
Jul 18, 12:46 EDT
Infoporte Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:00 EDT
Scheduled - Standard maintenance is being performed on Infoporte
Jul 18, 12:48 EDT
I2B2 Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 07:00 EDT
Scheduled - Standard patching is being performed on the I2B2 environment.
Jul 18, 12:51 EDT
Fiber Panel Upgrade in Kerr Hall
Completed - The scheduled maintenance has been completed.
Jul 23, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 05:30 EDT
Scheduled - Tuesday July 23rd during the hours of 5:30Am - 6:30 Am the fiber optic group will be working to upgrade the fiber in Kerr Hall, during this time the network in Kerr will be down, after 6:30AM all network operations should be normal.
Jul 17, 17:14 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 05:01 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 04:55 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 05:01 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 04:56 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 05:01 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 04:55 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 01:12 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 01:03 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 01:12 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 01:03 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 23, 01:12 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 23, 01:03 EDT
Jul 22, 2024
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 23:26 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 23:26 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 22:35 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 22:35 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 22:35 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 22:35 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 22:35 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 22:35 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 19:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 19:06 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 19:06 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 19:06 EDT
Frank Porter Graham Child Development Institute Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 17:22 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Frank Porter Graham Child Development Institute. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 17:22 EDT
FOBRL Trailer 50 Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 17:22 EDT
Investigating - Our monitoring tools have indicated a possible network issue at FOBRL Trailer 50. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 17:22 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 17:22 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 17:22 EDT
American Tobacco - Washington Building Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 15:10 EDT
Investigating - Our monitoring tools have indicated a possible network issue at American Tobacco - Washington Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 14:56 EDT
Alderman Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 14:11 EDT
Identified - Scheduled Maintenance
Jul 22, 06:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Alderman Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 06:39 EDT
Business School Parking Deck Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 13:18 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Business School Parking Deck. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 13:17 EDT
Merritt Mill Rd, South, 116 Network Problem Detected
Resolved - This incident has been resolved.
Jul 22, 06:42 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Merritt Mill Rd, South, 116. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 22, 06:42 EDT
Jul 21, 2024
UNC One Card Production Servers restart
Completed - The scheduled maintenance has been completed.
Jul 21, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 08:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 20, 20:29 EDT
Jul 20, 2024
Teague Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 20, 13:37 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Teague Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 20, 07:27 EDT
Parker Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 20, 13:36 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Parker Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 20, 09:15 EDT
Jul 19, 2024
Craige Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 19, 21:49 EDT
Identified - A power issue has impacted parts of campus. Currently a few south campus locations appear down. We are dispatching engineers.
Jul 19, 18:50 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Craige Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 19, 18:26 EDT
Smith Student Activity Center, Dean E Network Problem Detected
Resolved - This incident has been resolved.
Jul 19, 19:00 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Smith Student Activity Center, Dean E. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 19, 18:26 EDT
Henry McClain Owl Building Network Problem Detected
Resolved - This incident has been resolved.
Jul 19, 12:30 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Henry McClain Owl Building. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 19, 12:13 EDT
Jul 18, 2024
Mangum Residence Hall Network Problem Detected
Resolved - This incident has been resolved.
Jul 18, 12:12 EDT
Investigating - Our monitoring tools have indicated a possible network issue at Mangum Residence Hall. Engineers are investigating and will post updates as they become available. If you have any questions contact 962-HELP.
Jul 18, 06:54 EDT
Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage