All Systems Operational
Canvas ? Operational
CloudApps ? Operational
ConnectCarolina Operational
Finance Operational
HR/Payroll ? Operational
ImageNow Operational
Infoporte Operational
PCard Operational
Portal Operational
SAS VA Operational
Student Administration Operational
Web Travel Operational
Databases Operational
ibiblio Operational
Identity Management Operational
Onyen Authentication Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Location(s) Operational
Data Center Location(s) Operational
Campus Wireless Network Operational
DHCP Operational
DNS Operational
F5 Load Balancer Operational
Firewall Operational
Network Authentication Operational
Network Time Protocol Operational
VPN Operational
Voice Messaging ? Operational
Office 365 Operational
Exchange Online Operational
Microsoft Teams Operational
SharePoint Online Operational
Identity Service Operational
Microsoft 365 Apps Operational
Microsoft Bookings Operational
Microsoft Forms Operational
Office for the web Operational
OneDrive for Business Operational
Multi-Factor Authentication (MFA) Operational
Other Office 365 Services Operational
Pharos CCI Printing ? Operational
Qualys Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Sakai Operational
ServiceNow Operational
Splunk Operational
TIM Operational
Virtual Lab ? Operational
UCS Virtualization Infrastructure Operational
Web Operational
CarolinaGo Operational
WordPress ? Operational
www.unc.edu Operational
Windows Services Operational
xMatters Operational
Zoom Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ITS Datacenter Router Uplink Upgrade Dec 13, 2022 06:00-07:00 EST
This change is to upgrade existing ITS datacenter core router uplink from 4x40G to 4x100G. This change will impact ALL ITS datacenter to campus/internet traffic during the change. The outage should not be longer than 5 minutes.
Posted on Dec 02, 2022 - 15:04 EST
Dec 14th, 5-7AM, attempt will be made to fix a problem with our current wireless design that is causing about 20% of access points on main campus to terminate only to controllers in one data center.
Posted on Dec 02, 2022 - 15:00 EST
Wifi and ResNET router code upgrade Dec 16, 2022 04:00-08:00 EST
This change will upgrade Wifi-P/M and ResNet-P/M routers to a new stable code level. This is the first of a total of 4 similar changes for campus core routers.
Posted on Dec 01, 2022 - 11:40 EST
The wireless infrastructure at UNC runs on network operating systems. Just like desktop and server operating systems, this infrastructure must be upgraded. When access points reattach to their controller, they begin downloading the new firmware and also reboot. Under normal circumstances, users can expect up to 10 minutes of outage for a given wireless access point, but it can go longer. For the purposes of this standard change, we will execute the reboots during our standard maintenance window of Tuesday through Thursday from 5 AM to 7 AM.
Posted on Dec 01, 2022 - 11:35 EST
Past Incidents
Dec 4, 2022

No incidents reported today.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Resolved - This incident has been resolved.
Nov 25, 22:42 EST
Update - See status.duo.com for updates
Nov 25, 20:02 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 19:19 EST
Update - We are continuing to work on a fix for this issue.
Nov 25, 13:54 EST
Identified - We have identified an issue causing SMS deliveries to some US Numbers are delayed due to carrier congestion. We have made some changes to routing to improve delivery as much as possible while working with our providers on recovery of services.
Nov 25, 13:43 EST
Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022
Completed - The scheduled maintenance has been completed.
Nov 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 05:00 EST
Scheduled - Firmware will be upgraded on the ITS wireless cluster on Tuesday November 22 between 5AM-7AM. Wireless services will be intermittently unavailable in ITS Franklin and ITS Manning during this time.
Nov 18, 19:54 EST
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.