All Systems Operational
CloudApps ? Operational
ConnectCarolina Operational
Finance Operational
HR/Payroll ? Operational
ImageNow Operational
Infoporte Operational
PCard Operational
Portal Operational
SAS VA Operational
Student Administration Operational
Web Travel Operational
Databases Operational
ibiblio Operational
Identity Management Operational
Onyen Authentication Operational
Guest ID Authentication Operational
Duo Two-Step Verification Operational
Multi-Factor Authentication (MFA) Operational
Password Management Operational
Onyen Creation Operational
Guest ID Creation Operational
LDAP Operational
Listserv Operational
Network Operational
Campus Location(s) Operational
Remote Location(s) Operational
Data Center Location(s) Operational
Campus Wireless Network Operational
DHCP Operational
DNS Operational
F5 Load Balancer Operational
Firewall Operational
Network Authentication Operational
Network Time Protocol Operational
VPN Operational
Voice Messaging ? Operational
Office 365 Operational
Pharos CCI Printing ? Operational
Qualys Operational
Remedy Operational
Research Computing Operational
RC Database Operational
Virtual Computing Lab (VCL) Operational
Sakai Operational
ServiceNow Operational
Splunk Operational
TIM Operational
Virtual Lab ? Operational
UCS Virtualization Infrastructure Operational
Web Operational
CarolinaGo Operational
WordPress ? Operational
www.unc.edu Operational
Windows Services Operational
xMatters Operational
Other Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2021
Resolved - This incident has been resolved.
Jan 26, 20:01 EST
Investigating - Zoom is reporting issues joining meetings and connecting. See status.zoom.us for updates.
Jan 26, 13:03 EST
Jan 25, 2021
Resolved - This incident has been resolved.
Jan 25, 17:06 EST
Investigating - Zoom reports that a subset of users are reporting issues with the VDI client. This may result in a black screen while sharing video or screen.
Jan 25, 12:59 EST
Jan 24, 2021
Completed - The scheduled maintenance has been completed.
Jan 24, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 23, 16:50 EST
Jan 23, 2021

No incidents reported.

Jan 22, 2021
Completed - The scheduled maintenance has been completed.
Jan 22, 16:59 EST
Scheduled - Scheduled service maintenance will be performed on selfservice.unc.edu beginning 01/22/2021 05:00 PM EST and ending 01/22/2021 06:00 PM EST. Please contact the ITS Service Desk at 962-HELP with any questions by referencing Change Request# CHG0033942.

Release a new version of selfservice.unc.edu with minimum impact to end-users. The change will be released in a rolling fashion, one node at a time, so the impact to users should be minimal, if any.
Jan 22, 16:49 EST
Jan 21, 2021
Resolved - This incident has been resolved.
Jan 21, 16:26 EST
Update - We are continuing to work on a fix for this issue.
Jan 21, 13:54 EST
Identified - There is an issue with Sakai Forums. IT staff are working to correct the problem.
Jan 21, 10:44 EST
Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021
Resolved - This incident has been resolved.
Jan 17, 12:08 EST
Investigating - Qualys is experiencing a degradation of service. The vendor is aware of the problem and working to resolve it. See https://status.qualys.com for details on the status of US Platform 1.
Jan 17, 03:33 EST
Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.