A workaround has been implemented for this issue and all forwarding lines are working. Engineers will continue to monitor while a final fix is worked on.
Posted Nov 11, 2026 - 09:54 EST
Update
We are continuing to investigate this issue.
Posted Nov 11, 2026 - 08:52 EST
Investigating
ITS-Telecommunications is currently experiencing issues on lines forwarding to a toll-free phone number. At this time, external callers will hear a disconnect message when called. This issue is being looked into by the carrier at this time and has been escalated.