PING (Softphone) UNC Branding Change

Scheduled Maintenance Report for UNC Chapel Hill - ITS

Completed

The scheduled maintenance has been completed.
Posted Jan 19, 2026 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 19, 2026 - 05:00 EST

Scheduled

Telecommunications will update the UNC branding in the Ping application starting 5AM on January 16th.
Users will see the change when they log in or if they are logged in, at the next client data refresh point. Refresh happens every 4 hours. User can also force a refresh using the “Clear cache and reload” button in settings --> Help & About.
Posted Jan 16, 2026 - 10:01 EST
This scheduled maintenance affected: Other Services.