U.Commerce and OneCard Login Issues

Incident Report for UNC Chapel Hill - ITS

Identified

ALERT: U.Commerce and OneCard Login Issues
TouchNet is aware of an issue impacting some users and students logging in to U.Commerce and OneCard applications this morning. Technical teams are actively investigating. We will provide another update by 11a.m. CT, if not sooner. We appreciate your patience as we resolve this issue.

If you have any questions regarding this notice, please contact TouchNet Customer Care at (888) 621-4451 or customercare@touchnet.com.
Posted Jul 13, 2026 - 10:41 EDT
This incident affects: Other Services.