Help Desk Line 962-HELP is currently unavailable.

Incident Report for UNC Chapel Hill - ITS

Resolved

There is a workaround in place for this issue.

Posted Nov 11, 2026 - 09:24 EST

Investigating

The Help Desk line 962-HELP is currently unavailable. They can still be reached with by calling 1-866-962-4457. Engineers are currently working to resolve the issue.

Posted Nov 11, 2026 - 07:36 EST

This incident affected: Other Services.