This incident affected: CloudApps, Databases, ibiblio.org, Listserv, Carolina Print Hub, Service Now, Splunk, TIM, Virtual Lab, UCS Virtualization Infrastructure, Windows Services, xMatters, Other Services, ConnectCarolina (ConnectCarolina Finance, HR/Payroll, ImageNow, Infoporte, Portal, Student Administration, Web Travel), Security (ITS Firewall Services), Network (Campus Location(s), Remote Location(s), Data Center ITS, Wireless, Campus DHCP, Campus DNS, F5 Load Balancing, Network Access Control, Network Time Protocol, Campus VPN, Voice Messaging), Research Computing (RC Database, Virtual Computing Lab (VCL)), Web (www.unc.edu, CarolinaGo, Web.unc.edu WordPress), Identity Access Management (Guest ID Authentication, Duo Two-Step Verification, Password Management, Onyen Creation, Guest ID Creation, LDAP), Educational Technologies (Sakai), and Office 365 (Multi-Factor Authentication (MFA)).