Zoom users unable to login or start meetings

Incident Report for UNC Chapel Hill - ITS

Resolved

This incident has been resolved.

Posted Apr 03, 2021 - 03:34 EDT

Monitoring

A fix for the login issues has been implemented. We will continue to monitor.

Posted Apr 03, 2021 - 03:14 EDT

Identified

Zoom has identified the issue that is causing login issues for a subset of users. Their engineering team is currently working to resolve.

Posted Apr 03, 2021 - 02:33 EDT

Investigating

Zoom has received reports that some users are unable to login to their zoom accounts. Engineers are aware and working to resolve this issue.

Posted Apr 03, 2021 - 02:10 EDT

This incident affected: Other Services.