Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2025 - 17:00 EDT
Scheduled
The Communicator and UC-One Connect soft client applications are being replaced by a new software called PING. Communicator licenses will be transferred to the new PING application in a phased rollout this spring.
Need to know:
The Communicator and UC-One Connect soft client applications are no longer supported by the vendor and will be replaced by a new software called PING.
Communicator clients will not be uninstalled automatically and should be manually removed from your devices.
This change will not impact voicemail.
The phased transition to replace Premium Communicator (Desktop) and UC-One connect (mobile) clients begins February 7, 2025.
This 1st transition will impact Information Technology Services (ITS). Only phone lines that currently subscribe to Communicator will be impacted.