Cooling event in the ITS Manning machine room has affected multiple services.

Incident Report for UNC Chapel Hill - ITS

Resolved

This incident has been resolved.

Posted Sep 16, 2020 - 12:48 EDT

Update

All services have returned to service except some ConnectCarolina reporting environments.

Posted Sep 16, 2020 - 08:32 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 16, 2020 - 06:49 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 16, 2020 - 06:47 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 16, 2020 - 06:44 EDT

Identified

Cooling event in the ITS Manning machine room has affected multiple services. More information will be provided as it comes available.

Posted Sep 16, 2020 - 04:52 EDT

This incident affected: ConnectCarolina (ConnectCarolina Finance, HR/Payroll, ImageNow, Portal, Student Administration, Web Travel), Databases, Educational Technologies (Sakai), and Network (F5 Load Balancing).